Description

• Single or Family Health Insurance with discounted premium rates for wellness program participation.
• 401k with immediate matching (50% on the dollar up to 7% of pay) + additional annual Profit Sharing
• Flexible Paid Time Off Program (24 days off/year)
• Medical and Dependent Care Flex Spending Accounts
• Life insurance, Long Term Disability Coverage, Short Term Disability Coverage, Dental Insurance, etc.

• Provide a customer friendly experience for patients and members with questions or issues related to clinic services, health insurance or related topics and determines best course of action to meet the customer’s needs in a timely and professional manner
• Educate customers about available clinic and health plan programs based on current health care needs, age, lifestyle, and other personal/health dynamics.
• Identify and close preventative care gaps by active outreach and in time scheduling. Develop retention strategies to meet customer’s needs.
• Use lead management tools to contact prospects for Health Plan enrollment and sales opportunities, generate referrals and set up appointments for enrollment visits.  Facilitate and monitor application process and perform outbound call campaigns for Medicare beneficiaries. If interested in Medicare, you will work towards earning your sales licensure.
• Report opportunities for the business to learn and improve to be reviewed by senior management team
• Perform a variety of administrative tasks, which may include but not limited to: scheduling functions, review/update/obtain customer information/demographics to ensure correct billing and communication streams, verification/set up insurance coverage, assists customers in utilization of self-service tools.

Physical Aspects:

Reaching – Extending hand(s) and arm(s) in any direction.

Lifting – Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles.

Fingering – Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling.

Grasping – Applying pressure to an object with the fingers and palm.

Talking – Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly or quickly.

Hearing – Perceiving the nature of sound with or without correction. Ability to receive detailed information through oral communication and to make fine discriminations in sound, such as when making fine adjustments on machined parts.

Vision – 20 / 40 or better in the best eye with or without correction.

Repetitive Motions – Substantial movements (motions) of the wrists, hands and/or fingers.

Sedentary Work – Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met

Medical Associates Clinic & Health Plans is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, marital status, parental status, disability, veteran status, or other distinguishing characteristics of diversity and inclusion, or any other protected status.

Please view Equal Employment Opportunity Posters provided by OFCCP https://www.eeoc.gov/poster

Description

Join our orthopaedic clinic where teamwork is more than a buzzword, it’s how we thrive. Whether you’re a CMA, LPN, or RN, you’ll be part of a close-knit team that supports each other, celebrates wins, and genuinely enjoys the work we do. We focus on helping patients move better and helping each other grow stronger. If you’re ready for a workplace with purpose, laughter, and a culture that feels like family, we’re ready for you.

In this role you will:

• Promote patient wellness and provide patient education regarding injuries, chronic diseases, or conditions that makes moving painful or challenging
• Obtain vitals, review medications, enter orders, assist with procedures, coordinate appointments, patient phone calls and support ortho practice

Schedule: Primary schedule is 4 days per week between the hours of 8:00am – 5:00pm. No nights, weekends, or major holidays!

Location: Primary location will be West Campus.

Benefits Package includes:

• Single or Family Health Insurance with discounted premium rates for wellness program participation.
• 401k with immediate matching (50% on the dollar up to 7% of pay + additional annual Profit Sharing)
• Flexible Paid Time Off Program (24 days off/year)
• Medical and Dependent Care Flex Spending Accounts
• Life insurance, Long Term Disability Coverage, Short Term Disability Coverage, Dental Insurance, etc.

What You’ll Be Doing:

• Support the providers within the department 
• Collect pertinent patient health care data, diagnostic testing, treatments, and review medical records and confer with physician/mid-level providers to ensure patient needs are met. May include general office duties such as obtaining and updating patient demographic and insurance information, accepting payment and co pays, scheduling and coordinating multiple appointment and creating lab orders.
• Collaborate with health care team according to plan of care.
• Communicate effectively with patients, co-workers, and others. Promote patient wellness and provide patient education.
• Document care provided, including but not limited to: interventions, medication, patient education, and assist with integrity of medical record.
• Facilitate reimbursement of services provided, including but not limited to: charges, referrals, and insurance requirements.
• Maintain an office environment that is safe, neat, organized, and supplied with necessary equipment, instruments, supplies, and educational materials. Ensure equipment is functioning safely and properly. Perform cleaning and maintenance of equipment according to guidelines.
• Demonstrate flexibility in performing other additional duties of patient care. Provide input for devising systems to improve quality and efficiency of patient care and workflow. Participate in required meetings.
• Complete all other assigned projects and duties.

Knowledge, Skills, and Abilities:

Experience – From three months to one year of similar or related experience. New grads welcome to apply!

Education – Equivalent to a two-year college degree or completion of a specialized course of study or certification at a business or trade school. Certification of Medical Assistant or valid LPN/RN required.

Interpersonal Skills – A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.

Other Skills – Completion of certification as a Medical Assistant is required or valid LPN/RN licensure required. Keyboarding skills and use of electronic equipment. Use and operate a wide variety of diagnostic and medical equipment. Use personal protection safety equipment including gloves, lab coats, gowns, goggles, and face masks/shields. BLS required biannually. 

Medical Associates Clinic & Health Plans is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, marital status, parental status, disability, veteran status, or other distinguishing characteristics of diversity and inclusion, or any other protected status.

Physical Aspects:

Stooping – Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles.

Kneeling – Bending legs at knee to come to a rest on knee or knees.

Crouching – Bending the body downward and forward by bending leg and spine.

Reaching – Extending hand(s) and arm(s) in any direction.

Standing – Particularly for sustained periods of time.

Walking – Moving about on foot to accomplish tasks, particularly for long distances.

Pushing – Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.

Pulling – Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.

Lifting – Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles.

Fingering – Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling.

Grasping – Applying pressure to an object with the fingers and palm.

Feeling – Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.

Talking – Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly or quickly.

Hearing – Perceiving the nature of sound with or without correction. Ability to receive detailed information through oral communication and to make fine discriminations in sound, such as when making fine adjustments on machined parts.

Vision – 20 / 40 or better in the best eye with or without correction

Medium Work – Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or 10 pounds force constantly to move objects.

Medical Associates Clinic & Health Plans is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, marital status, parental status, disability, veteran status, or other distinguishing characteristics of diversity and inclusion, or any other protected status.

Please view Equal Employment Opportunity Posters provided by OFCCP https://www.eeoc.gov/poster