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Technical Project Manager

The Technical Project Manager is responsible for driving cross-functional collaboration to deliver technology-driven projects that align with organizational goals. This role ensures that projects are executed on time, within scope, and on budget, while maintaining a high standard of service and professionalism. The ideal candidate will be a collaborative leader with strong communication skills and a passion for continuous improvement. 

#DupacoDifference.  https://www.youtube.com/watch?v=Oy_rZxNXcC8

Dupaco Values:

  • Demonstrates Dupaco Values: Rooted In Trust, Empathetic Understanding, Strengthening Relationships, Advocate for All and Invest in You

What you’ll be doing:

  • Coordinate with cross-discipline team members to ensure alignment with project requirements, deadlines, and schedules.
  • Develop and maintain project documentation in accordance with Dupaco’s project management standards.
  • Collaborate with stakeholders to define project scope and objectives, ensuring technical feasibility and alignment with business goals.
  • Define project scope and objectives in collaboration with stakeholders; develop and manage detailed project schedules; establish and execute effective communication plans; and ensure accountability by engaging subject matter experts throughout the project lifecycle to meet deliverables and maintain technical feasibility.
  • Monitor and update project schedules, tracking progress and reporting status regularly.
  • Manage internal resource assignments in collaboration with stakeholders.
  • Assess and manage changes to project scope, schedule, and costs using appropriate verification techniques.
  • Oversee the change control process to ensure proper documentation and approvals.
  • Proactively identify, document, and resolve project risks and obstacles.
  • Coordinate and monitor relationships with third-party vendors to ensure timely and cost-effective task execution, escalating issues as needed.
  • Identify opportunities for process improvement and cost reduction.
  • Perform other duties as assigned.

What you’ll need:

  • Bachelor’s degree in Information Technology, Business, or related field (or equivalent experience). 
  • 3+ years of experience in technical project management or a similar role. 
  • Experience working with cross-functional teams and coordinating with multiple stakeholders. 
  • Experience working with third-party vendors and managing external relationships. 
  • Strong understanding of project management methodologies (e.g., Agile, Waterfall). 
  • Excellent organizational, communication, and leadership skills. 
  • Familiar with project management tools (e.g., Microsoft Project, Jira, Asana). 
  • PMP or similar certification preferred. 

Care Team Representative

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Care Team Representative

Entry-level, Care Team Representative

Our teams thrive together! We collaborate in person and embrace a flexible hybrid work style. To join us, you’ll need to live near one of our dynamic Centers of Excellence📍 Dubuque, IA: 4141 Westmark Avenue, Dubuque IA 52002

✨ What we offer:

  • A stable, consistent work environment—both in-office and virtual

  • A comprehensive training program to help you support employees and customers from some of the world’s most respected brands

  • A dedicated mentor and manager to guide you every step of your career journey

  • Career development and promotional opportunities as you take on new responsibilities

  • A diverse, all-inclusive benefits package designed to support your mental, physical, financial, and professional well-being

Your next big opportunity starts here—are you ready to join us?

See what a day in the life of a Care Team Representative is like: SED23026 – Mariah_01-09-24 (vidyard.com) &https://share.vidyard.com/watch/VCLjdFEUwPccjWaBtjLmwX

Learn more about our Care Team: Care Team (ceros.com)

PRIMARY PURPOSE:  To provide excellent service displaying empathy to callers regarding claims for multiple lines of business, including but not limited to, expediting the claims process and providing detailed claim notes on all calls, resolving issues with one call/one person response, and directing calls to appropriate escalation path as needed.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

  • Acts as primary liaison with callers from multiple client accounts within a shared services environment.
  • Follows specifications in assisting with questions and solving problems related to the claims application and servicing processes.
  • Performs claim intake and full-service customer support within regulatory requirements, company, and client expectations at all times.
  • Educates and informs the customer about documentation required to file/process a claim, required time frames, payment information, and claim status.
  • Educates claimants/callers on client requirements and benefit plans documenting all required details of the call in a concise professional manner.
  • Enters verbal and written claim information that meets both the internal and external customer’s requirements accurately into the appropriate system.
  • Directs customer calls to the appropriate contact at multiple locations or escalates to Service Center Specialist/management as needed.
  • Attendance during scheduled work hours is required.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

  • Performs other duties as assigned.

QUALIFICATIONS

Education & Licensing
High school diploma or GED required.

Experience
One (1) year customer service experience or equivalent combination of education and experience required. Inbound call center experience preferred.

Skills & Knowledge

  • Excellent verbal and written communication skills
  • PC literate, including Microsoft Office products, Windows environment
  • Must meet minimum typing requirements
  • Strong organizational skills
  • Good interpersonal skills
  • Ability to multi task in fast paced environment
  • Ability to support multiple clients across communication channels and utilize multiple systems simultaneously
  • Ability to work in a team environment and/or independently
  • Ability to meet or exceed Performance Competencies
  • Ability to meet all attendance expectations

WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental:  Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:  Computer keyboarding, travel as required

Auditory/Visual:  Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.  They are not intended to constitute a comprehensive list of functions, duties, or local variances.  Management retains the discretion to add or to change the duties of the position at any time.

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is (16.00 – 17.85). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.  

#entrylevel

#contactcenterrep

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Customer Service Representative

 Join Our Dynamic Team as a Customer Service Representative at Fidelity Bank & Trust in our Cascade office!

 

Are you looking for an engaging and dynamic full-time opportunity in the banking industry? Look no further! We are currently seeking an experienced and motivated individual to join our team as a Customer Service Representative. As a vital member of our organization, you will play a key role in delivering exceptional customer service and providing financial solutions to our valued clients.

What You Will Do:

Customer Service Excellence: Interact with customers in a courteous and professional manner, assisting with transactions, inquiries, and account maintenance/opening.

Cash Handling: Accurately and efficiently process various financial transactions, including deposits, withdrawals, and transfers.

Product Knowledge: Driven to learn all aspects of retail products. Stay informed about our products and services to effectively educate customers and recommend appropriate solutions to meet their financial needs.

Compliance: Adhere to all regulatory and compliance guidelines to ensure the security and confidentiality of customer information.

Team Collaboration: Work collaboratively with colleagues to achieve team goals and contribute to a positive work environment.

What You Will Need:

·         Experience as a bank teller or in a financial institution is a plus but not required.

·         Excellent customer service and communication skills.

·         Proficiency in handling cash and conducting financial transactions.

·         Ability to work in a fast-paced environment with attention to detail and accuracy.

·         Familiarity with Microsoft Office Suite.

Why Join Us at Fidelity Bank & Trust:

Exciting Growth Opportunities: Take your career to new heights with our commitment to professional development and advancement.

Collaborative Environment: Work alongside a supportive team that values collaboration and teamwork.

Competitive Benefits: Learn about your benefits offered to full-time employees.

Innovation Culture: Be part of an organization that embraces innovation and stays ahead in the ever-evolving banking industry.

Supervisory Responsibility

This position has no supervisory responsibilities. 

 

Work Environment

In this job, you will work in a professional office setting. Standard office equipment is routinely used in this role.

 

Physical Demands

To successfully perform the essential functions of this job, an employee must meet the physical demands described here. The employee is regularly required to stand, walk, sit, reach with arms, speak or hear, and touch, handle or feel objects, tools or controls while performing the duties of this job. The job requires close vision, some distance vision, and the ability to adjust focus. 

 

Position Type/Expected Hours of Work

This is a full-time position, and typical work hours and days are Monday through Friday, 8:00 a.m. to 5 p.m. 

 

Travel

Travel is not required.

 

Other Duties

This job description does not encompass or contain a comprehensive listing of activities, duties, or responsibilities required of the employee in this position. There may be changes in duties, responsibilities, and activities at any time. 

 

 

Pipe Layer

Portzen Construction is seeking full-time Pipe Layers.

Primary Responsibilities:

  • Have good working knowledge of pipe fitting techniques
  • Be able to select, place and seal pipes quickly and efficiently
  • Measure and configure pipe routes
  • Locate and hand dig utilities
  • Locate installed piping systems
  • Lay pipes into trenches
  • Check pipe alignment and seal pipes with cement glue
  • Knowledge of rigging
  • Able to set manholes
  • Install service lines
  • Seal exposed pipe joints and fittings
  • Backfill trenches
  • Occasional concrete work to pour intakes and collars

Requirements:

  • High school diploma, GED or equivalent
  • Experience as a pipe layer
  • Knowledge of sewer systems, storm drains and water mains
  • Able to read and interpret blue prints and maps
  • Able to perform basic math calculations
  • Able to receive and follow instructions and communicate with others
  • Able to follow safety guidelines at all times
  • Must wear personal protective equipment provided
  • Able to work in various weather conditions and adapt to temperature and moisture changes

This is a full-time position that can be seasonal, some travel may be required within a 150 mile radius of Dubuque.

Benefits administered through the Laborers Union.

Interested candidates can apply in person at our office, 205 Stone Valley Drive, Dubuque, IA 52003 or online at www.pci-dbq.com

Concrete Laborer

Portzen Construction is seeking full-time Concrete Laborers.

Primary Responsibilities:

  • Set forms to hold concrete in place
  • Direct the concrete truck driver as needed
  • Pour, smooth and level concrete using a rake, trowel, float and screed; may be handheld or power tools
  • Monitor the effects of the weather on the curing process
  • Apply sealer and hardening components as needed
  • Operator power vibrator to ensure the concrete is compacted
  • Mold and construct expansion joints using joiners and edging tools

Requirements:

  • High school diploma, GED or equivalent
  • Experience as a concrete laborer
  • Able to lift heavy materials
  • Able to kneel for extended periods of time
  • Knowledge of handheld and power tools, including power vibrators, cutting saws and edging tools
  • Able to perform basic math calculations
  • Able to receive and follow instructions and communicate with others
  • Able to follow safety guidelines at all times
  • Will work in varied conditions including hot and cold exterior conditions
  • Must wear personal protective equipment provided

This is a full-time position that can be seasonal, some travel may be required within a 150 mile radius of Dubuque.

Benefits administered through the Laborers Union.

Interested candidates can apply in person at our office, 205 Stone Valley Drive, Dubuque, IA 52003 or online at www.pci-dbq.com

Custom Applicator/Transportation Driver

Primary Objective:  To provide quality, efficient, and safe custom application of crop nutrients and protection products. Also, provide safe and efficient transportation of commodities and farm supply products for the benefit of IAS and its member owners.
 

Major Accountabilities:

The following duties are typical for this job.  These are not to be construed as exclusive or all inclusive.

  • Report to assigned workplace at time specified; report late arrivals or absences to supervisor prior to start time
  • Maintain required licenses, physicals, etc. necessary to perform job requirements
  • Professional custom application of crop nutrients and protection products
  • Submit required application paperwork timely and accurately
  • Repairs and preventative maintenance on assigned equipment; document all work performed
  • Transportation of commodities and farm supply products
  • Assist with the distribution of farm supply products and grain when assigned
  • Notification of shop tools, inventories of supplies, or replacement parts needed
  • Maintain cleanliness of shop and warehouse areas in which you are working
  • Participate in safety and job-related training programs provided by the company
  • Follow company policies and procedures regarding safety and conduct
  • Create a positive, professional image to customers and community
  • Accept and carry out other assigned duties given by location manager

Knowledge, Skills, Abilities:

  • Mechanical aptitude including basic understanding of mechanical, hydraulics, and piping systems and knowledge of various machines and tools including their design, use, repair, and maintenance.
  • Displays a high level of initiative, effort, and commitment towards completing assignments efficiently.
  • Ability to communicate information or ideas effectively in written or oral form.
  • Ability to organize, deal with change effectively, and work on multiple tasks concurrently.
  • Possess math skills when performing basic operations.
  • Class A CDL or ability to obtain
  • Custom Applicator Licensing or ability to obtain.

Physical Requirements/Environmental Adaptability:

  • Requires static strength to lift, push, pull, or carry objects with a minimum weight of 50 pounds.  Also flexibility to bend, stretch, twist, or reach with your body, arms, and/or legs.   Also trunk strength and ability to use abdominal and lower back muscles to support part of the body repeatedly or continuously over time.  Some tasks involve repetitive motion.
  • Agricultural Environment – Possible exposure to seasonal weather, outdoor conditions, and agriculture products.
  • Personal Protective Equipment may be required for some tasks.

Custom Applicator/Operations

Primary Objective:  To provide quality, efficient, and safe custom application of crop nutrients and protection products and to operate and maintain location equipment and facilities for the benefit of IAS and its member owners. 

Major Accountabilities:

 The following duties are typical for this job.  These are not to be construed as exclusive or all inclusive.

 Report to assigned workplace at time specified; report late arrivals or absences to supervisor prior to start time

  • Maintain required licenses, physicals, etc. necessary to perform job requirements
  • Professional custom application of crop nutrients and protection products
  • Submit required application paperwork timely and accurately
  • Repairs and preventative maintenance on assigned equipment; document all work performed
  • Operation and maintenance of equipment and facilities within the region
  • Assist with the distribution of farm supply products and grain when assigned
  • Notification of shop tools, inventories of supplies, or replacement parts needed
  • Maintain cleanliness of shop and warehouse areas in which you are working
  • Participate in safety and job related training programs provided by the company
  • Follow company policies and procedures regarding safety and conduct
  • Create a positive, professional image to customers and community
  • Accept and carry out other assigned duties given by location manager

 Knowledge, Skills, Abilities: (See attached detail)

Mechanical aptitude including basic understanding of mechanical, hydraulics, and piping systems and knowledge of various machines and tools including their design, use, repair, and maintenance.

  • Displays a high level of initiative, effort, and commitment towards completing assignments efficiently.
  • Ability to communicate information or ideas effectively in written or oral form.
  • Ability to organize, deal with change effectively, and work on multiple tasks concurrently.
  • Possess math skills when performing basic operations.

 

Physical Requirements/Environmental Adaptability: (See attached detail)

  • Requires static strength to lift, push, pull, or carry objects with a minimum weight of 50 pounds.  Also flexibility to bend, stretch, twist, or reach with your body, arms, and/or legs.   Also trunk strength and ability to use abdominal and lower back muscles to support part of the body repeatedly or continuously over time.  Some tasks involve repetitive motion.
  • Agricultural Environment – Possible exposure to seasonal weather, outdoor conditions, and agriculture products.
  • Personal Protective Equipmentmay be required for some tasks.

International Tax Manager – Individual – Remote Eligible

Location: All Locations in the United States 

Work Arrangement: Remote, In-office or Hybrid

 

Typical Day in the Life    

This role focuses primarily on individual international tax planning and compliance, supporting high‑net‑worth individuals, expatriates, and cross‑border taxpayers with complex U.S. and non‑U.S. tax considerations. The International Tax Manager will serve as a technical resource within the firm while continuing to deepen expertise in individual international taxation.

 

A typical day as an International Tax Manager might include the following: 

  • Work with client relationship executives (CREs) to serve clients on individual international tax planning and compliance matters. 
  • Serve clients on a variety of international tax planning and compliance matters including in-bound and out-bound cross-border for individual international taxation. 
  • Participate in internal and external training and other presentations on international tax topics. 
  • Build an awareness of international tax issues and opportunities to provide additional services to existing clients. 
  • Review international tax compliance forms prepared across the firm. Forms requiring review include but are not limited to Forms 5471, 5472, 1116, 1118, 2555, 926, 3520, 3520-A, 1040-NR, 8865, 8858, etc 
  • Conduct research related to international tax issues to maintain and expand knowledge base. 
  • Manage client relationships by monitoring client needs and building value into professional service. 
  • Evaluate the costs, benefits and risks of alternative solutions to client problems or needs. 
  • Actively seek and provide feedback in order to develop the international tax practice. 
  • Capitalize on personal and professional experiences in order to develop business and practice lines. 
  • Manage and develop staff with support from senior international tax leadership and established firm processes.
  • Manage client billing for accounting services provided. 
  • Participate in community organizations and industry functions. 

 

Who You Are           

  • You have a Bachelor’s Degree in Accounting required; Master’s Degree, JD or LLM in Taxation preferred. 
  • You have an active Certified Public Accounting (CPA) license, Enrolled Agent (EA) license, JD or LLM (required). 
  • You have 4+ years of experience in tax with 1-2 years of experience primarily focused on individual international tax.  
  • You have experience working for a public accounting firm (preferred). 
  • You have knowledge of and experience solving international tax issues and opportunities. 
  • You are an excellent communicator with the ability to articulate complex international tax issues. 
  • You can work on multiple projects and meet deadlines by setting priorities with work projects. 
  • You can establish and maintain effective working relationships with co-workers and clients. 
  • You are proficient with computers, Microsoft Office (Word and Excel) and using various software packages. 
  • You have the ability to evaluate and articulate complex information in an easy to understand way. 
  • You are interested in leveraging technology to improve processes and make things more efficient. 

 

Must be authorized to work in the United States now or in the future without visa sponsorship.

 

Making an Impact Together

People join Eide Bailly for the opportunities and stay because of the culture. At Eide Bailly, we’ve built a collaborative workplace based on integrity, authenticity, and support for one another. You’ll find opportunities for education and career growth, a team dedicated to your success, and benefits that put your family’s needs first. Hear what our employees have to say about working at Eide Bailly.  

 

Compensation: $110,000-$145,000

Our compensation philosophy emphasizes competitive and equitable pay. Eide Bailly complies with all local/state regulations regarding displaying ranges. Final compensation decisions are dependent upon factors such as geography, experience, education, skills, and internal equity.

 

Benefits

Beyond base compensation, Eide Bailly provides benefits such as: generous paid time off, comprehensive medical, dental, and vision insurance, 401(k) profit sharing, life and disability insurance, lifestyle spending account, certification incentives, education assistance, and a referral program.

 

Next Steps

We’ll be in touch! If you look like the right fit for our position, one of our recruiters will be reaching out to schedule a phone interview with you to learn more about your career interests and goals. In the meantime, we encourage you to learn more about us on Facebook, Twitter, Instagram, LinkedIn or our About Us page.

 

For extra assistance in your job search journey, explore EB Career Resources—a complimentary external tool that offers career exploration, resume workshops, interview prep and other professional development options.

 

Eide Bailly LLP is proud to be an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local, state or federal laws.

 

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