Archives: Jobs

Gas Service Technician I, II or Senior (HVAC Focus)

Job Description

Job Specifications

Black Hills Energy is people powered and purpose driven. Our team uses the power of energy to improve life for over one million customers in 800+ communities across the West and Midwest. We seek talented, caring people who embody our core values and contribute to a culture of inclusion and growth. As an organization, we believe the best part of working on our team is our commitment to making tomorrow better than today—for our customers, communities and each other.

Position summary:

This important role will safely repair, and service domestic appliances covered. Employees will also be responsible for natural gas activities including and not limited to; responding to emergency orders, meter turn on and offs, new construction meter installs and utility locating.

Pay Range: This posting includes the full pay range for this position. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, experience, and internal equity.
Level I: $25.10 – $37.50 per hour
Level II: $28.05 – $42.12 per hour
Senior: $31.56 – $47.24 per hour

Reporting Relationship: Operations Supervisor

Location: Wichita, Kansas

Essential Functions:
•    Promote safety in all phases of company operations.
•    Repair and service domestic appliances covered under Service Guard program. (Furnace, Water Heater, Fireplace, Range and Air Conditioning.)
•    Perform general customer facing service activities including, but not limited to, turn-ons and turn-offs, replace meters, investigate calls regarding gas leaks and carbon monoxide presence, etc.
•    Carry out some operations activities including utility line locating, meter investigations, and distribution system compliance activities.
•    Provide proactive assistance in the resolution of customer complaints.
•    Support Service Guard, Appliance Repair program.
•    Participate in on-call rotation covering weekends and after hours.
•    Perform meter reading activities and meter reading system maintenance.
•    Other duties as assigned.

Additional Responsibilities:
•    Visually examine appliances for defects, perform diagnostic tests applying mechanical, gas theory or principles to determine cause of malfunction; repair, adjust or replace components.
•    Maintain a high regard for personal safety, for the safety of company assets and employees, and the general public.

What Is Required:
All Levels:
•    High School Diploma or equivalent required.
•    EPA Refrigerant Certification must be obtained within 1 Year.
•    Journeyman Mechanical Licenses required. 
•    This position requires driving responsibilities. You must hold and maintain a valid driver’s license and a driving record that meets company and insurer standards.
•    This role will be required to travel up to 10% of the time.
Level I: 
•    No experience required. Training provided.
Level II: 
•    Minimum 2 years of experience. 
Senior: 
•    Minimum 4 years of experience.

What Is Desired:
•    Excellent customer service and interpersonal skills essential.
•    Physical ability to perform all duties noted above under the conditions, circumstances and extreme weather found in Nebraska.
•    Demonstrated ability to accept responsibility and carry out assigned tasks with limited supervision.
•    Ability to read and interpret wiring diagrams.
•    Mechanical aptitude and ability to use metering devices.
•    Ability to work independently and adapt to a changing environment.
•    Ability to work overtime, weekends and holidays, as required

This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. Job descriptions may and do change periodically. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the agreement will apply.

About our Company: We are a customer, growth and safety focused utility company that is dedicated to our communities. We improve life with energy as an energy partner of choice. Our diverse culture fuels unique perspectives, opening doors to new insights and possibilities. Based in Rapid City, South Dakota, we have over 3000 employees and serve 1.3 million natural gas and electric utility customers across eight states (South Dakota, Montana, Wyoming, Colorado, Nebraska, Iowa, Kansas, and Arkansas).

Enjoy our Comprehensive Benefits Package!  Annual discretionary bonuses, 401(k) (6% company match and up to 9% company retirement contribution), tuition reimbursement, generous paid time off benefits, including paid holidays and parental leave, company paid life insurance and disability benefits (short and long term), an employee assistance program and well-being benefits, and competitive medical, dental and vision insurance.

Candidates must successfully pass a pre-employment drug screen and background check.  If there is anything that may show up in these reports that may conflict with the position requirements, feel free to contact the Black Hills Energy recruiting team at jobs@blackhillscorp.com. 

Black Hills Energy does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran.  If you require reasonable accommodation, please visit  careers.blackhillsenergy.com for more information.   

Wage: 25.1 to 37.5

Instrument & Electronics Specialist or Senior Specialist IPP – PAGS

Job Description

Job Specifications

Black Hills Energy is people powered and purpose driven. Our team uses the power of energy to improve life for over one million customers in 800+ communities across the West and Midwest. We seek talented, caring people who embody our core values and contribute to a culture of inclusion and growth. As an organization, we believe the best part of working on our team is our commitment to making tomorrow better than today—for our customers, communities and each other.

Position summary:

In this position the Instrument & Electronic Specialist will safely check, test, adjust, calibrate and maintain instrumentation, controls, electronic equipment and plant electrical systems for a power plant facility. Depending on the location, generation equipment at the plants may include simple cycle GE LM6000 gas turbines, combined cycle GE LM6000 units paired with Siemens steam turbines, simple cycle GE LMS100 gas turbines, and Wartsila reciprocating internal combustion engines.

Pay Range: This posting includes the full pay range for this position. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, experience, and internal equity.
Specialist: $34.71 – $52.19 per hour 
Senior: $38.99 – $58.56 per hour

Reporting Relationship: Manager of Operations & Maintenance

Location: Pueblo, Colorado

Essential Functions:
•    Coordinate maintenance activities both daily and PM tasks for instrumentation, controls and electronic equipment and systems including the plant distributed control system (DCS), Turbine and Engine Controls, PLCs, CEMS, Voltage Regulators, Power System Stabilizers, and balance of plant I&C equipment.
•    Coordinate maintenance activities both daily and PM tasks for plant electrical systems consisting of AC and DC systems, battery banks, chargers and inverters.
•    Comprehensive understanding of power plant operations to include start-up, shutdown and emergency operational actions. Assist O&M Techs in starting up, operating and monitoring plant operations. Perform both routine and non-routine preventive and corrective maintenance on plant equipment. Review Station Logbooks, Dispatch Schedule and the Daily Read File on a daily basis.
•    Support Operations and Maintenance department staff as needed to maintain reliability of units. Support RCAs for plant disturbances and data collection.
•    Work with and direct contractors and other temporary on-site activities.
•    Use PIDs OEM manuals and other sources to troubleshoot controls of operating plant systems. Use installed and portable test equipment and technical manuals to troubleshoot equipment and systems.
•    Conduct chemical analysis of plant water systems to support operational needs and operate and perform routine maintenance on water and wastewater treatment systems to ensure safe and efficient plant performance.
•    Maintain calibration, maintenance and drawing revision records for instruments and control systems. Continually update Jumper and Lifted Wire Log. Provide information for various plant reports.
•    Requisition and assist in ordering and receiving plant materials.

Additional Responsibilities:
•    Support scheduled and unscheduled call-out support as needed.
•    Maintenance and upkeep of site buildings and grounds.
•    Operate a forklift.

What Is Required:
Specialist: 
•    High school diploma or equivalent.
•    Minimum of 4 years of experience working in a combined cycle /gas turbine power plant.
Senior Level: 
•    High school diploma or equivalent.
•    Minimum of 8 years of technical experience in the operation, calibration and maintenance of process control instruments and systems.
•    Minimum of 4 of those years of experience working in a combined cycle/gas turbine/R.I.C.E. power plant.
All Levels: 
•    Thorough knowledge of plant hazards and safety equipment.
•    Ability to understand engineering design drawings, vendor equipment drawings and technical information.
•    Ability to use mechanical tools and hand tools and to occasionally perform heavy lifting.
•    Effective written and verbal communication skills. Computer literate in the use of Microsoft Word, Excel and various other programs.
•    Ability to calibrate and maintain process control equipment.
•    Thorough knowledge of computer based preventive maintenance programs.
•    Understand the principles of chemistry and their relationship to power plant operations.
•    Ability to make effective long term and instantaneous decisions and solve problems.
•    Attention to detail. Use discretion to balance competing priorities.
•    This position requires driving responsibilities. You must hold and maintain a valid driver’s license and a driving record that meets company and insurer standards.

What Is Desired:
•    Minimum of 2 years of technical training in the operation, calibration and maintenance of process control instruments and systems.
•    Experience with power plant distributed control system (DCS) logic and configuration development
•    Thorough knowledge and/or background for operating and maintaining mechanical and/or electrical systems.
•    Detailed knowledge of operating a power plant. Detailed knowledge of power plant systems and their interrelationships.
•    Knowledge and/or background for operating and maintaining mechanical and/or electrical systems common to a generation power plant.

This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. Job descriptions may and do change periodically. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the agreement will apply.

About our Company: We are a customer, growth and safety focused utility company that is dedicated to our communities. We improve life with energy as an energy partner of choice. Our diverse culture fuels unique perspectives, opening doors to new insights and possibilities. Based in Rapid City, South Dakota, we have over 3000 employees and serve 1.3 million natural gas and electric utility customers across eight states (South Dakota, Montana, Wyoming, Colorado, Nebraska, Iowa, Kansas, and Arkansas).

Enjoy our Comprehensive Benefits Package!  Annual discretionary bonuses, 401(k) (6% company match and up to 9% company retirement contribution), tuition reimbursement, generous paid time off benefits, including paid holidays and parental leave, company paid life insurance and disability benefits (short and long term), an employee assistance program and well-being benefits, and competitive medical, dental and vision insurance.

Candidates must successfully pass a pre-employment drug screen and background check.  If there is anything that may show up in these reports that may conflict with the position requirements, feel free to contact the Black Hills Energy recruiting team at jobs@blackhillscorp.com. 

Black Hills Energy does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran.  If you require reasonable accommodation, please visit  careers.blackhillsenergy.com for more information.   

Wage: 34.71 to 52.19

Settlements Analyst

Job Description

Job Specifications

Black Hills Energy is people powered and purpose driven. Our team uses the power of energy to improve life for over one million customers in 800+ communities across the West and Midwest. We seek talented, caring people who embody our core values and contribute to a culture of inclusion and growth. As an organization, we believe the best part of working on our team is our commitment to making tomorrow better than today—for our customers, communities and each other.

Position summary:

The Energy Imbalance Market (EIM) Settlements Analyst supports the financial settlement operations of the California Independent System Operator’s (CAISO) Energy Imbalance Market. This role involves validating settlement data, analyzing charge codes, resolving discrepancies, and ensuring compliance with CAISO market rules and procedures.

Pay Range: $71,100 – $106,600 (This posting includes the full pay range for this position. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, experience, and internal equity.)

Reporting Relationship: Settlements Manager

Location: Rapid City, South Dakota or Golden, Colorado

Essential Functions:
•    Validate Settlement Quality Meter Data (SQMD) used in EIM settlements.
•    Analyze and reconcile CAISO charge codes and settlement statements.
•    Investigate and resolve settlement disputes with market participants.
•    Monitor real-time market operations and their impact on settlements.
•    Support the implementation of new market rules and charge code updates.
•    Collaborate with internal teams and external entities to ensure accurate billing.
•    Assist in preparing reports for audits, regulatory filings, and internal reviews.
•    Maintain documentation and records related to settlement activities.

What Is Required:
•    • Bachelor’s degree in Finance, Economics, Engineering, or a related field.
•    • Minimum of 2 years of experience in energy market settlements or utility finance.

What Is Desired:
•    Experience with CAISO charge codes and settlement processes.
•    Understanding of EIM market operations and real-time dispatch.
•    Knowledge of inter-SC trades and Congestion Revenue Rights (CRRs).
•    Ability to interpret and apply regulatory and market documentation.
•    Familiarity with CAISO BPMs, Tariff provisions, and settlement systems
•    Organize and prioritize multiple tasks simultaneously.
•    Proficiency in Excel. SQL and data visualization tools.
•    Excellent written and verbal communication, analytical and problem-solving skills.
 

This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. Job descriptions may and do change periodically. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the agreement will apply.

About our Company: We are a customer, growth and safety focused utility company that is dedicated to our communities. We improve life with energy as an energy partner of choice. Our diverse culture fuels unique perspectives, opening doors to new insights and possibilities. Based in Rapid City, South Dakota, we have over 3000 employees and serve 1.3 million natural gas and electric utility customers across eight states (South Dakota, Montana, Wyoming, Colorado, Nebraska, Iowa, Kansas, and Arkansas).

Enjoy our Comprehensive Benefits Package!  Annual discretionary bonuses, 401(k) (6% company match and up to 9% company retirement contribution), tuition reimbursement, generous paid time off benefits, including paid holidays and parental leave, company paid life insurance and disability benefits (short and long term), an employee assistance program and well-being benefits, and competitive medical, dental and vision insurance.

Candidates must successfully pass a pre-employment drug screen and background check.  If there is anything that may show up in these reports that may conflict with the position requirements, feel free to contact the Black Hills Energy recruiting team at jobs@blackhillscorp.com. 

Black Hills Energy does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran.  If you require reasonable accommodation, please visit  careers.blackhillsenergy.com for more information.   

Wage: 71100 to 106600

Accounting Director

Job Description

Job Specifications

Black Hills Energy is people powered and purpose driven. Our team uses the power of energy to improve life for over one million customers in 800+ communities across the West and Midwest. We seek talented, caring people who embody our core values and contribute to a culture of inclusion and growth. As an organization, we believe the best part of working on our team is our commitment to making tomorrow better than today—for our customers, communities and each other.

Position summary:

We are seeking a strategic hands-on leader, preferably with a mix of public accounting and industry experience, to join our growing organization. The Director of Accounting will ensure Black Hills Corporation, a publicly traded company, reports accurate and timely financial results in accordance with GAAP and FERC. They will ensure the necessary team, processes, and internal controls are in place to measure the financial performance of the business. The Director of Accounting will be responsible for the direct oversight of multiple accounting functions including, but may not be limited to, electric and natural gas margin accounting and corporate accounting and will work closely with senior leadership of the company as well as our external auditors. Partnering with leaders across the enterprise will be vital to ensure complex and non-routine agreements or transactions are recorded in compliance with financial policies, SEC requirements, FERC and GAAP. This leader will also be responsible for maintaining the Internal Controls over Financial Reporting in compliance with Sarbanes Oxley. 

Pay Range: $170,000 – $280,550  (This posting includes the full pay range for this position. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, experience, and internal equity.)

Reporting Relationship: Vice President, Corporate Controller

Location: Rapid City, SD

Relocation Assistance: Relocation assistance is available based on individual circumstances! Details to be shared during the offer process. 

Essential Functions:

  • Oversee accounting functions for the enterprise, including corporate accounting and margin accounting, and support departmental budgeting and forecasting processes.
  • Maintain strong understanding of GAAP, FERC, SEC pronouncements, and other regulations pertinent to the Company and monitor activities of the SEC, PCAOB, FASB and FERC to determine future impacts to the company. Lead implementation of new accounting pronouncements and executing of recurring key accounting assessments, such as the annual Goodwill impairment assessment. 
  • Ensure financial statements are completed timely and accurately in compliance with GAAP, FERC, and SEC requirements; accounting estimates are appropriate given the risks and uncertainties involved; and accounting records contain the information necessary to meet reporting requirements.
  • Manage all monthly, quarterly and year-end close activities. Coordinate work with internal and external audit plans. Responsible for implementation of agreed upon recommendations as a result of audit findings.
  • Act as the company’s technical expert in accounting matters by solutioning for problems using accounting experience and expertise to drive value for the business.
  • Develop, implement, maintain and monitor internal controls within accounting processes to ensure the accuracy of our consolidated financial records and statements including compliance with Sarbanes Oxley. Partner with internal audit, IT compliance and other organization leaders to ensure compliance with internal controls.
  • Develop and maintain strong accounting policies and procedures.
  • Lead and create efficiencies in accounting processes by implementing process improvements, technology driven solutions and automation. Partner with Accounting Systems to ensure all financial systems are properly operating to capture and produce timely and accurate information and support the company’s growth.
  • Build, lead and inspire a high-performing Accounting organization with a focus on developing and implementing solid succession planning.

Additional Responsibilities:

  • Exercise management authority concerning staffing, performance appraisals, promotions, salary recommendations and terminations in accordance with company policy and law. Lead staff in appraising performance, directing work, rewarding and disciplining employees and addressing complaints and resolving problems of their respective teams. Create an atmosphere of open communication and a sense of urgency to problem resolution. Lead department in a manner that emphasizes the Company’s values.
  • Serve as a key member on enterprise-wide projects including mergers and acquisition activity. Support due diligence efforts and communicate accounting and financial reporting implications based on findings.

What Is Required:

  • Bachelor’s Degree in Accounting, Finance, Business Administration, or related field is required. 
  • Minimum 10 years of experience in public accounting, finance, or audit. 
  • Minimum 3 years of experience leading and managing a departmental function. 
  • Certified Public Accountant (CPA) 

What Is Desired:

  • Master’s Degree in Accounting, Finance, Business Administration, or related field.
  • Exposure to and/or knowledge of the utiltiy industry. 
  • Thorough knowledge and understanding of accounting and reporting guidance and regulations issued by FASB, SEC and FERC.
  • Demonstrated ability to build trust and strong cross-functional relationships across an organization to achieve common goals.
  • Excellent verbal and written communication skills; a direct communicator who can distill information into a digestible presentation for senior executives.
  • A hands-on leader; broadly shares responsibility and accountability of both routine and important tasks and decisions; provides timely and thoughtful feedback.
  • Strong people leadership skills and the ability to build solid succession planning.
  • Able to motivate and mobilize others; creates a team culture where everyone wants to do their best and deliver results.
  • Decision maker with ability to exercise excellent judgement without complete information.
  • Strategically-minded and able to apply critical thinking to holistically solving complex business problems.
  • Highly analytical and able to understand how technology applies to job responsibilities 
  • Thrive in a fast-paced and rapidly changing environment.

 

This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. Job descriptions may and do change periodically. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the agreement will apply.

About our Company: We are a customer, growth and safety focused utility company that is dedicated to our communities. We improve life with energy as an energy partner of choice. Our diverse culture fuels unique perspectives, opening doors to new insights and possibilities. Based in Rapid City, South Dakota, we have over 3000 employees and serve 1.3 million natural gas and electric utility customers across eight states (South Dakota, Montana, Wyoming, Colorado, Nebraska, Iowa, Kansas, and Arkansas).

Enjoy our Comprehensive Benefits Package!  Annual discretionary bonuses, 401(k) (6% company match and up to 9% company retirement contribution), tuition reimbursement, generous paid time off benefits, including paid holidays and parental leave, company paid life insurance and disability benefits (short and long term), an employee assistance program and well-being benefits, and competitive medical, dental and vision insurance.

Candidates must successfully pass a pre-employment drug screen and background check.  If there is anything that may show up in these reports that may conflict with the position requirements, feel free to contact the Black Hills Energy recruiting team at jobs@blackhillscorp.com. 

Black Hills Energy does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran.  If you require reasonable accommodation, please visit  careers.blackhillsenergy.com for more information.   

Wage: 170000 to 280550

Journeyman Lineman DOL (UN667) $10K Sign-On Bonus!

Job Description

Job Specifications

Black Hills Energy is people powered and purpose driven. Our team uses the power of energy to improve life for over one million customers in 800+ communities across the West and Midwest. We seek talented, caring people who embody our core values and contribute to a culture of inclusion and growth. As an organization, we believe the best part of working on our team is our commitment to making tomorrow better than today—for our customers, communities and each other.

Position summary:

Provide new overhead and underground electric service to customers. Perform work in construction maintenance and troubleshooting of overhead and underground primary and secondary lines.

Pay: $58.42 per hour (Determined by the current Collective Bargaining Agreement)
• $10,000 sign-on bonus is offered for this position!
NOTICE: The $10K sign-on bonus is for external, new hires only. Current employees or rehires of Black Hills Energy are not eligible for this bonus.

Reporting Relationship: Electric Operations Supervisor

Location: Pueblo, Colorado

Essential Functions:
•    Perform switching operations on transmission and distribution systems.
•    Skilled in repair and maintenance functions on service, secondary, distribution, and transmission systems.
•    Proficient in erection and setting of utility poles and structures, conductor pulling and stringing operations, transformer connections, and troubleshooting.
•    Troubleshoot, install, replace or repair primary and secondary spans of both underground and overhead systems.
•    Safely performs energizing or de-energizing of electrical lines and transformers through the use of dead-front elbows, jumpers, fused cutouts, reclosers, switches, and switchgear.
•    Has a working knowledge of meter installation and removal to include proper documentation
•    Proficient in hot work procedures utilizing both rubber gloves and sleeves, as well as hot stick procedures.
•    Assists with the required training of apprentice lineman following our internal Joint Apprenticeship Committee standards.
•    Work on power quality and system reliability issues as required.
•    Utilize electric equipment to perform and complete daily tasks.
•    Proficient in record keeping with the ability to utilize computer programs.

What Is Required:
•    High School Diploma or equivalent
•    A Journeyman Lineman – DOL shall have completed a qualified (4) year apprenticeship and be Department of Labor (DOL) certified and shall be capable of performing all types of line and service work in accordance with the Company’s established construction standards, operation standards, company policies and safety practices upon hire.
•    Class A CDL License upon hire.
•    Must have completed a qualified apprenticeship program and have a Department of Labor Certification upon hire.

What Is Desired:
•    Work requires knowledge of and to follow all Construction and Operating Standards.
•    Work requires knowledge of and to follow all Company Policies and Safety Practices.
•    Must be able to complete OSHA requirements as outlined.
•    Strong interpersonal and customer service skills.
•    Must be a proficient pole climber.
•    Ability to forward bend, overhead reach, and complete elevated work to steady poles, use equipment and access tasks.

This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. Job descriptions may and do change periodically. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the agreement will apply.

About our Company: We are a customer, growth and safety focused utility company that is dedicated to our communities. We improve life with energy as an energy partner of choice. Our diverse culture fuels unique perspectives, opening doors to new insights and possibilities. Based in Rapid City, South Dakota, we have over 3000 employees and serve 1.3 million natural gas and electric utility customers across eight states (South Dakota, Montana, Wyoming, Colorado, Nebraska, Iowa, Kansas, and Arkansas).

Enjoy our Comprehensive Benefits Package!  Annual discretionary bonuses, 401(k) (6% company match and up to 9% company retirement contribution), tuition reimbursement, generous paid time off benefits, including paid holidays and parental leave, company paid life insurance and disability benefits (short and long term), an employee assistance program and well-being benefits, and competitive medical, dental and vision insurance.

Candidates must successfully pass a pre-employment drug screen and background check.  If there is anything that may show up in these reports that may conflict with the position requirements, feel free to contact the Black Hills Energy recruiting team at jobs@blackhillscorp.com. 

Black Hills Energy does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran.  If you require reasonable accommodation, please visit  careers.blackhillsenergy.com for more information.   

Lead Slot Floorperson

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Maintain and supervise slot floor operations, coverage of breaks, and resolve minor customer disputes. Monitor Slot floor activity to ensure protection of company funds. Oversee employees to ensure that the safety, integrity, security and Company and regulatory policies/procedures are upheld.

  • Serve as a leader among Slot Attendants, assisting with training and coaching.
  • Develop, apply, and maintain a friendly and courteous rapport with customers and employees.
  • Perform minor machine maintenance, such as lock and unlock machine doors, clearing jams, replenishing paper, and resetting machines.
  • Complete written department forms to document cash transactions, jackpot payouts, etc. in an accurate, legible manner.
  • Carry and effectively communicate by two-way radio.
  • Conduct slot floor activities to ensure protection of company property and funds; and maintain the safety and cleanliness of assigned areas.
  • Maintain secure key controls at all times.
  • Pay and/or verify jackpot winnings to customers and complete required written documentation.

Qualifications

  • Must be at least 21 years of age.
  • Six (6) months of experience in the same or similar position preferred.
  • Must be knowledgeable about applicable gaming regulations and company policies.
  • Must have excellent communication and customer service skills.
  • Must be able to carry and communicate by two-way radio.
  • Must be able to stand and walk for extended periods of time.
  • Maneuver a weight of fifty pounds
  • Must be able to obtain/maintain any necessary licenses and/or certifications.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Line Cook-$2,000 Retention Bonus

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Cook orders in a timely manner according to memorized standard recipes. Monitor food production to ensure that quality standards are met. Maintain inventory of station and order stock.

  • Receive and prepare food orders according to memorized standard recipes.
  • Coordinate orders for pick-up.
  • Maintain cleanliness of work station and storage areas at all times.
  • Control waste by monitoring proper rotation, storage, and quantity control.
  • Maintain inventory of station and order stock to maintain pars.
  • Consistently apply established safety and sanitation procedures.

Qualifications

  • Must have a minimum of one (1) year of experience as a cook.
  • Must be able to stand and/or walk for duration of shift.
  • Must be able to lift, carry, and maneuver up to 75 pounds.
  • Other physical requirements of the position include but are not necessarily limited to reaching, grasping, bending, kneeling, and twisting at the waist.
  • Must be able to obtain/maintain any necessary licenses and/or certifications.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Assistant General Manager

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Responsible for the accomplishment of the property’s overall business objectives. Provide direction and leadership to all management and staff. May be assigned responsibility for specific departments. Assume property leadership in the absence of the General Manager. Actively advocate the company’s priorities and initiatives. Provide assistance and counsel to the General Manager.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Director of Contact Center Operations

SC Data Center, Inc., an affiliate of Colony Brands, Inc.ΓÇöone of the world’ largest and most successful direct marketing catalog and e-Commerce companiesΓÇöis seeking a Director of Contact Centers to lead our customer experience strategy and operations.
This pivotal leadership role comes at a time of continued growth and transition, as we prepare for an upcoming retirement within our senior leadership team. The Director will oversee a fully remote contact center workforce, managing geographically dispersed agents across inbound, outbound, and digital channels. This role requires a visionary leader who can drive performance, foster engagement, and maintain a strong culture of service in a virtual environment.

What You’ll Do
The Director of Contact Centers will lead the strategic and day-to-day operations of our fully remote Home Agent Department, overseeing a distributed team of customer service professionals across inbound, outbound, and digital channels. This role is pivotal in shaping a seamless, high-quality customer experience while driving operational excellence in a virtual environment. We’re seeking a results-oriented leader who thrives in a digital-first landscape and is passionate about building empowered, high-performing teams. The Director will be responsible for:
– Managing and optimizing remote contact center operations to meet and exceed performance targets
– Coaching and developing team leaders and agents through data-driven feedback and continuous learning initiatives
– Overseeing outsourced offshore agent partnerships, ensuring alignment with performance standards, brand values, and customer experience expectations
– Championing employee engagement, morale, and retention through innovative virtual development programs
– Leveraging technology and analytics to enhance service delivery, efficiency, and customer satisfaction
– Fostering a culture of accountability, collaboration, and excellence across a geographically dispersed workforce

What It Takes
We are seeking a visionary contact center leader with proven experience leading remote workforce operations at scale. The ideal candidate is a strategic thinker and dynamic communicator who thrives in collaborative environments and inspires high performance across teams. This individual will bring deep expertise in customer experience strategy and contact center innovationΓÇösomeone who not only understands modern service delivery models but can translate that knowledge into actionable plans, drive execution, and adapt with agility as business needs evolve. A successful candidate will demonstrate a strong ability to lead through change, foster engagement, and deliver measurable results aligned with organizational goals.

In addition, we are looking for:
– A bachelor’s degree in business administration or communications or related field
– 5+ years of contact center leadership experience
– Experience leading a large temporary or part-time workforce
– Experience leading enterprise-wide technology initiatives; including driving selection and rollout of large-scale contact center systems
– Preferred experience with off-shore vendor negotiations/oversight
– Preferred budgeting experience
– Possesses a working knowledge of Word, Excel, and forecasting/WFM programs
– Understanding the importance of confidentiality regarding employee and customer information

Business Analyst

Timely download and updating of weekly sales performance reports. Provide and analyze Account POS Data.
Develop and update 12-month rolling forecasts based on product placement and sales trends. Coordinate
resolution of order and shipping issues. General sales reporting support.

Experience: 2 years’ experience in business analysis

Primary Responsibilities:
• Timely download and updating of weekly reports:
• Retrieve and format data
• Sales, margin, inventory , in-stocks, on order and projected sales
• Provide account POS data:
• Retrieve and format data
• Analyze and disseminate data
• Interpret and format for corporate review and SAS upload.
• Evaluate and update the 12-month rolling forecast:
• Research discrepancies and adjust based on rates of sale or product placement
• Review account roll ups and rates of sales for forecast impact with sales team.
• Monitor adds and drops by account and adjust as needed
• Monitor new product availability and adjust as needed
• Submit SEWS on a timely basis
• Coordinate resolution of order and shipping issues:
• Weekly review of Pos
• Advise on partial shipments
• Advise on backorder status
• Work with retail account teams, customer service and distribution.

General sales support:
• Assist in developing customer presentations
• Special allowance forms
• Complete item set up forms or .com support issues
• Other as required

Skills Required:
• Understanding of account systems and procedures.
• Strong Analytical skills.
• Ability to work independently with attention to detail.
• Ability to learn new software and applications independently.
• Familiarity with retail merchandising and replenishment techniques.
• Computer application skills. (Microsoft Office, Windows dbase, etc.) Power BI a plus