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Position Summary

 

GENERAL SUMMARY: Assist in planning, directing, or coordinating the operations of City of Dubuque golf and clubhouse. Duties and responsibilities include assisting in formulating policies, and managing daily operations. Under supervision of the PGA Head Professional, assist in managing the golf and club house operations; manage the golf and club house operations in the absence of the PGA Head Professional; and perform related work as assigned.

 

The ideal candidate possesses the ability to follow a management philosophy that is input oriented and values fairness, problem solving and the development of partnerships; and be a team player; and desires to be part of an organization that values service, integrity, responsibility, innovation and teamwork.

 

DISTINGUISHING FEATURES OF THE CLASS: The employee in this class is responsible for assisting the PGA Head Professional in all aspects of the golf and club house operation including concessions, inventory control, club repair, organizing golf leagues, outings, tournaments and junior golf, player development, merchandising, golf instruction and golf course management of play. Work includes supervising and assigning the work of seasonal employees. Assignments and general directions are received from the PGA Head Professional. Work is reviewed and evaluated by the PGA Head Professional through operating records, fiscal records, inspection of the facilities and effectiveness of services provided.

 

Job Duties

 

• Assist with organizational operations, projects, or services; sales, marketing, or customer service activities; financial operations; startup and closing procedures; check in and fee collection; control and management of play; and supervision, direction and training of employees.
• Prepare staff schedules or work assignments.
• Determine pricing for products and services.
• Monitor performance of staff members.
• Provide basic, golf league and tournament information to guests, golfers, visitors, pass holders or clients.
• Provide individual and group lessons.
• Develop organizational policies or programs; organizational goals or objectives; and marketing plans or strategies.
• Hire personnel.
• Conduct employee training programs.
• Assist in fiscal goals; operational decisions or activities; financial records; running electronic tee sheet; scoring; prize distribution; merchandising; player development; golf instruction; golf course management; customer service; supervision, direction and training of employees; tournament operations and set up; league and weekly events; and golf cart operations and staging.
• Determine inventory and operational needs.
• Recommend organizational process or policy changes; and suggestions and improvements.
• Plan facility layouts for pro shop merchandise and clubhouse concessions services.
• Handle daily profit.
• Maintain current knowledge on PGA requirements; and records.
• Inform supervisor of work progress.
• Perform other duties as assigned.

 

KNOWLEDGE, SKILLS AND ABILITIES:

• Administration and Management – Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Customer and Personal Service – Knowledge of principles and processes for providing customer and personal services including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Clerical – Knowledge of administrative and clerical procedures and systems such as word processing, Excel, managing files and records, designing forms, and other office procedures and terminology.
• Accounting – Knowledge of accounting principles, procedures and practices, banking and deposits along with the reporting of financial data.
• Sales and Marketing – Knowledge of principles and methods for showing, promoting, and selling products or services including public relations, marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Production and Processing – Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective distribution of goods.
• Golf Course Administration – Knowledge of golf course clubhouse, pro shop, golf cart and food/beverage operations; knowledge of golf course management practices, standard techniques of playing golf and golf instruction.
• Safety – Knowledge of the occupational hazards, safety precautions and safety training applicable to golf course activities.
• Management of Personnel Resources – Selecting and managing the best workers for a job.
• Active Learning – Figuring out how to use new ideas or things.
• Complex Problem Solving – Noticing a problem and figuring out the best way to solve it.
• Judgment and Decision Making – Thinking about the pros and cons of different options and picking the best one.

 

Qualifications

 

MINIMUM QUALIFICATIONS:

• High School diploma or its equivalent supplemented by coursework in community recreation, park and recreation administration, business administration, exercise management, sports administration of related field;
• PGA Apprentice, PGM student or desire to purpose PGA membership;
• Or the equivalent education and experience.
• Possession of a Current Iowa Class C – Minor’s Restricted Work License, Iowa Class C – Special Minor’s Restricted License, or equivalent or higher state-issued driving license.

 

PREFERRED QUALIFICATIONS:

• Bachelor’s degree in Exercise Management, Sports Administration or related field.
• 2 years or more work experience in a public or private golf course.

 

Supplemental Information

 

SUPERVISORY STATUS: Functional

WORK CONDITIONS: Work includes constantly moving about, communication with others and repetitive wrist, hands and/or fingers motions. On occasion, will stand or still for prolonged periods of time, move objects, assess the assigned tasks, work in outdoor element such as wind or rain, and work in noisy environments.

FLSA STATUS: Non-Exempt

 

Position Summary

 

GENERAL SUMMARY:  Under supervision of the Parks & Recreation Business Development Manager (BDM) and the Marina Manager, the Marina Attendant for the Port of Dubuque Marina will service boats and other marine vehicles with fuel and pump-outs; assist boaters with docking and departing, collect payment for services and supplies; greet and assist convenience store customers; and perform other duties as assigned.?

The ideal candidate possesses the ability to follow a management philosophy that is input oriented and values fairness, problem solving and the development of partnerships; to work effectively as a member of a team; and desires to be part of an organization that values service, people, integrity, responsibility, innovation, and teamwork.

 

Job Duties

 

• Collect dock fees, fares or payment from customers.
• Record sales or transactions data.
• Clean machinery or equipment; both boater shower suites and public restrooms, and facilities or work areas.
• Acquire supplies or equipment.
• Control pumps or pumping equipment.
• Sell products or services.
• Provide transportation information to passengers or customers; customer service.
• Greet and assist customers.
• Operate cash register, point of sale and customer reservation systems; food and concessions equipment; and manual or power tools and equipment.
• Verify ages of customers purchasing alcohol, tobacco products.
• Stock and rotate inventory.
• Assist with start-up and closing procedures; boaters mooring and departing; and manager with maintenance and repair duties.
• Fuel boats.
• Utilize sanitary pump-out system to empty waste tanks.
• Process deposits.
• Water dock planter boxes.
• Perform other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES: 

• Customer and Personal Service – Knowledge of principles and processes for providing customer and personal services which includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Mechanical – Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
• Sales and Marketing – Knowledge of principles and methods for showing, promoting, and selling products or services which includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

 

Qualifications

 

MINIMUM QUALIFICATIONS:

• Must be at least 16 years old.
• Customer service or related skills.
• Provide proof of current (free) Iowa Program for Alcohol Compliance Training (IPACT) certification or ability to get IPACT certified prior to first day of work.
• Provide proof of current (free) Iowa I-Pledge certification or ability to get I-Pledge certified prior to the first day of work. The goal of I-PLEDGE is an increase of voluntary compliance with the state’s tobacco, alternative nicotine and vapor products laws through education and enforcement.
• Ability to obtain an Iowa Underground Storage Tank (UST) Class C Operator certificate (free) in the first week of work. (Will be trained by BDM, an Iowa Class A/B Operator).

PREFERRED QUALIFICATIONS:

• Cashier experience.
• Facilities and grounds maintenance.
• Mechanical experience.

 

Supplemental Information

 

FLSA STATUS: Non-exempt

SUPERVISORY STATUS: None

Position Summary

Monitor pools to provide assistance and protection to participants; instruct or coach groups or individuals in exercise activities for the primary purpose of personal fitness; demonstrate techniques and form, observe participants, and explain to them corrective measures necessary to improve their skills; develop and implement individualized approaches to exercise; and perform other duties as assigned.

The ideal candidate possesses the ability to follow a management style that is input oriented and values fairness, problem solving and the development of partnerships; and to work effectively as a member of a team; as well as desiring to be part of an organization that values service, people, integrity, responsibility, innovation and teamwork.

Job Duties

• Patrol pool areas to ensure safety or enforce regulations.
• Rescue people from hazardous situations.
• Request emergency personnel.
• Administer first aid.
• Warn individuals about rule violations or safety concerns.
• Inspect facilities for cleanliness; and equipment to ensure safety or proper functioning.
• Record information about environmental conditions.
• Maintain operational records; supply or equipment inventories; client information or service records; and water save and accident forms.
• Observe individuals’ activities to gather information or compile evidence.
• Monitor environmental conditions to detect hazards; and pool area.
• Provide safety training.
• Assist customers to ensure comfort or safety.
• Participate in athletic events.
• Teach exercise or fitness techniques.
• Develop educational or training programs.
• Evaluate capabilities or training needs.
• Demonstrate activity techniques or equipment use.
• Enforce rules or regulations.
• Explain regulations, policies, or procedures.
• Organize recreational activities or events.
• Distribute resources to patrons or employees.
• Promote services or programs.
• Attend all mandatory in-service training meetings and staff meetings.
• Report broken safety or mechanical equipment to the manager or head guard.
• Wear required staff attire at all times, i.e. approved swimsuit, staff shirt, etc.
• Respond to patron’s questions and requests.
• Perform other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

• Customer and Personal Service – Knowledge of principles and processes for providing customer and personal services which includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Public Safety and Security – Knowledge of relevant equipment, policies, procedures, and strategies to promote effective security operations for the protection of people, data, property, and institutions.
• Education and Training – Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
• Psychology – Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
• Monitoring – Keeping track of how well people and/or groups are doing in order to make improvements.
• Oral Expression – Communicating by speaking clearly to others.
• Social Perceptiveness – Understanding people’s reactions.
• Instructing – Teaching people how to do something.
• Service Orientation – Looking for ways to help people.
• Far Vision – Seeing details that are far away.
• Dynamic Strength – Exercising for a long time without your muscles getting tired.

Qualifications

REQUIRED QUALIFICATIONS:

• Current lifeguard, CPR and first aid certifications.
• Knowledge of water safety practices and usage of water safety equipment.
• Swimming skills test completion.
• Must be at least fifteen years old.

If 15 or not 16 years old, please go to https://www.iowadivisionoflabor.gov/child-labor/permit-requirements to comply with the child labor law guidelines and paperwork.

Supplemental Information

FLSA STATUS: Non-exempt

Position Summary

 

GENERAL SUMMARY:  Provide assistance to park patrons; perform maintenance of park and recreation facilities; and perform other duties as assigned.

 

The ideal candidate possesses the ability to follow a management philosophy that is input oriented and values fairness, problem solving and the development of partnerships; to work effectively as a member of a team; and desires to be part of an organization that values service, people, integrity, responsibility, innovation and teamwork.

 

Job Duties

 

• Provide directions, technical information or assistance to public and park patrons.
• Document events or evidence, using photographic or audiovisual equipment.
• Collect information from people through observation, interviews, or surveys.
• Patrol assigned areas by vehicle or on foot.
• Enforce ordinances and rules.
• Check park building reservations.
• Rent out available facilities.
• Secure buildings and close parks.
• Apply basic first aid.
• File daily log sheet.
• Turn park lighting on and off.
• Report property damage and vandalism
• Respond to emergencies as needed.
• Perform basic electrical and plumbing repairs.
• Operate and maintain vehicles.
• Clean restrooms and park pavilions as needed.
• Prepare and deliver bank deposits.
• Use time and attendance software and other records.
• Perform other duties as assigned.

 

KNOWLEDGE, SKILLS AND ABILITIES:

• Customer and Personal Service – Knowledge of principles and processes for providing customer and personal services which includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Active Listening – Listening to others, not interrupting, and asking good questions.
• Critical Thinking, Judgment and Decision Making – Thinking about the pros and cons of different ways or options to solve a problem and picking the best one.
• Oral Expression and Comprehension – Communicating clearly by speaking, listening and understanding what people say.
• Written Expression – Communicating by writing things for co-workers or customers.
• Deductive and Inductive Reasoning – Using and making general rules to solve problems and come up with answers from lots of detailed information.
• Safety and Security – knowledge of occupational hazards and safety precautions.

 

Qualifications

 

MINIMUM QUALIFICATIONS:

• Possession of a high school diploma or its equivalent.
• 18 years of age or older.
• Possession of, or ability to obtain, a state driver’s license.

 

PREFERRED QUALIFICATIONS:

• Experience working with the public.
• Experience in grounds or facilities maintenance.
• First Aid and CPR certified.

 

Supplemental Information

 

SUPERVISORY STATUS: None

WORKING CONDITIONS: Duties require working outside in inclement weather and evening, night and weekend work schedules.

FLSA STATUS:  Non-exempt

• Implement assigned activities that help residents achieve “their best day”, filled with a wide variety of meaningful relationships and activities.
• Perform assigned work routines and daily assignments to meet the psychosocial and activities needs of residents and the Household, including:
o Creating diverse opportunities for meaningful pursuits, daily pleasures, recreation, exercise, friendships, social interaction, growth and learning, fun and enjoyment, personal routines, spontaneous activity and Household rituals.
• Participate in Chat Circles with residents and staff in the household daily.
• Assist residents with activities of their choice, group, individual or one on one.
• Take residents outdoors or out in the site community.
• Participate in outings and special events.
• Perform miscellaneous tasks as needed for residents such as shopping, running errands, assisting with correspondence, reading/writing letters etc.
• Provide one on one interaction with residents based on preferences.
• Transport residents to other parts of the community.

Position Summary

GENERAL SUMMARY: Under the general supervision of Planning Services staff, perform a variety of technical, administrative and basic professional City planning assignments related to land use, development, City planning and historic preservation; and perform other duties as assigned. Assignments are received both verbally and in writing. Work is performed according to general or specific instructions from a supervisor who inspects work while in progress and upon completion.

Job Duties

JOB DUTIES: 

• Project specific work: preparing for and assisting with major projects, performing research and working with Planning staff and project partners.
• Perform administrative, technical and research tasks related to development services, city planning and historic preservation activities.
• Conduct research on development, planning and historic preservation issues and cases.
• Scan documents.
• Compile reports.
• Organize and distribute agenda packets for board, commission and committee meetings.
• Perform data collection, analysis and tabulation.
• Research potential impacts to historic properties.
• Perform GIS mapping functions.
• Participate in field inspections to prepare staff reports or conduct research.
• Responds to questions and service requests.
• Engage citizens, partners and community members.

KNOWLEDGE, SKILLS AND ABILITIES:

• Geography – Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
• Customer Service – Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Communications and Media – Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
• City Government – Knowledge of laws, legal codes, precedents, government regulations, executive orders and agency rules.
• Computer and Software – word processing, spreadsheets, presentation, scanning and GIS software; basic drafting, mapping and graphic skills.
• Analytical and Communication Skills

 

Qualifications

MINIMUM QUALIFICATIONS: 

• Undergraduate coursework in planning, public administration, geography, architecture, historic preservation, or related field;
• Or any combination of experience and training.

 

Supplemental Information

FLSA (OVERTIME) STATUS:  Non-Exempt