Assistant Cook Manager – Food Services

POSITION TITLE:   Cook Manager/Assistant Cook Manager (Food Service)

 

GENERAL CHARACTERISTICS

   Recruited By:  Chief Human Resources Officer

    Recommended for Appointment By:  Manager of Food & Nutrition & Chief Human Resources Officer

 

WORKING RELATIONSHIPS

    Type of Authority:  Line

    Reports To:  Manager of Food & Nutrition & Assistant Manager of Food & Nutrition

 

QUALIFICATIONS – PHYSICAL

Physically able to work in a standing position for prolonged periods and to walk much of

the time during the day.  Able to work in warm and cold environment.  Has manual dexterity

to handle knives and other pieces of kitchen equipment such as slicers, mixers, choppers, and scales.  Able to lift materials weighing up to 50 pounds.

 

QUALIFICATIONS – EDUCATIONAL

   High school diploma or equivalency.  Completion of the basic school food service short course(s) recommended. Demonstrates both aptitude and competence for assigned responsibilities. Knowledgeable in different aspects of food service (i.e. managerial skills, quantity food production, service, storage, equipment, utensils and measurements, food safety and sanitation, as well as math and cashiering skills)

 

POSITION RESPONSIBILITIES

  1. Oversee the preparation of food according to a planned menu, and follow tested, uniform recipes. Determine if the finished product is of best quality both in flavor and appearance before it is served.
  2. Ability to perform all aspects of food preparation in an efficient manner while providing excellent customer service.
  3. Assist in the daily clean-up of the kitchen and service areas; ensures that all service areas are clean, orderly and stocked in a timely manner.
  4. Assist in the cleaning and storing of eating utensils, dishes, glassware, trays, pots, pans, and other kitchen equipment.
  5. Establish a schedule for the regular cleaning of major equipment and storage areas.
  6. Maintain the highest standards of safety and cleanliness in the kitchen.
  7. May assist in the portioning and serving of food items.
  8. Determine proper storage or disposal of unused food products.
  9. Operate various pieces of kitchen equipment such as dish machines, slicers, choppers, ovens, and other cooking equipment.
  10. Supervise and coordinate the work flow of the food service staff; assign job duties as needed and ensures for cross training in all areas.
  11. Prepare weekly ordering and forecasting of menu items; responsible during service for maintaining sufficient food items and replenishing as needed.
  12. Complete and maintain inventory and daily production records.
  13. Recognize and demonstrate a commitment to multicultural nonsexist policies and practices.
  14. Is able to communicate in English with co-workers, students, parents, building staff and administration through both verbal and written communication.

Administrative and Marketing Assistant

This position will primarily support the FEH Design Dubuque team of architects, interior designers, and structural engineers, and will also collaborate with staff across all four office locations in marketing and business development efforts. Tasks and responsibilities include; assistance in development of responses to Requests for Proposals (RFPs) for building design projects issued by a variety of potential clients. Support the Dubuque office staff of 10-15 with administrative and marketing and business development efforts. Serve as a face of the firm at social networking events, and when answering the telephone or other correspondence. Create graphics and assist in development and review of project reports. Collaborate with business development staff in all locations in the development of promotional material, social media posts, campaigns, exhibiting at conferences, lead follow up, lead website monitoring, advertising, and project/staff photography. Assembling report booklets. ordering supplies. managing mail and shipping packages. coordinating printer and equipment maintenance and replacement. Assisting with archiving and specification writing. Drafting correspondence and meeting minutes.

Communication, writing, and graphic skills are very important. A bachelors degree and experience in the construction industry is a benefit. Contact Kevin Eipperle at FEH Design for more information. 563-583-4900, kevine@fehdesign.com.

This is a full-time position in-person in the Dubuque office of FEH Design. expected hours are 8:00 AM – 5:00 PM M-F. There is flexibility in the specific regular hours as long as they overlap 9:00 – 3:00 M-TH and 9:00 – noon on Fridays.

HIM Specialist

Requirements

  • High school diploma, GED, or equivalent required
  • Experience in Health Information Management and release of information processes preferred
  • Minimum of 6 months’ prior similar hospital/secretarial experience preferred
  • Basic computer and medical terminology knowledge helpful

Work Hours

We are seeking a full-time (40hr/ week) HIM Specialist to work Monday through Friday, 8:00 AM- 4:30 PM.

Job Summary

This position works collaboratively with employees in the Health Information Management Department, all Clinical Departments, Quality, Utilization and Risk Management Departments, Patient Access, Patient Financial Services and members of the medical staff to ensure that patient medical records contain accurate and reliable information in accordance with Joint Commission Standards, hospital guidelines, medical staff bylaws, and state and federal regulations.

Essential Job Functions and Responsibilities

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

  1. Adheres to Southwest Health’s value-based behavior standards.
  2. Answer phones and fulfill request in accordance with state and federal laws as well as internal protocols. Backup to phones and requests in other areas of the department.
  3. Retrieves patient records from all departments of the hospital and clinics for scanning. Performs chart preparation for scanning, removing difficult items to scan, removing staples and rubber bands. Groups like documents.  Monitors for poor originals and stamps as needed. Performs quality review of scanned images to assure proper alignment, readability, and that all documents have been scanned.   Indexes scanned images to the proper patient’s accounts.
  4. Is responsible for the Release of Information (ROI) process, verifying the validity of the release/request for information, logging the ROI when received, and updating the log when the ROI is completed. Notifies Leader of any subpoenas received.
  5. Performs electronic analysis of records to review for necessary signatures and dictation, monitoring for missing documentation.
  6. Assures all Advance Directives/Living Wills or Durable Power of Attorney forms are scanned to the patient’s file.
  7. Retrieves paper charts from offsite for requesting providers or departments.
  8. Responsible for monitoring the provider delinquencies as outlined in the Medical Staff Bylaws and Rules & Regulations, sending written notice to providers as outlined. Notifies Leader when provider is pending suspension.
  9. Understands and adheres to Southwest Health compliance and HIPAA standards as they appear in the Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy.
  10. Performs other duties and responsibilities as requested or required.

 

Contact Information

Southwest Health
Attn: Human Resources
1400 Eastside Rd
Platteville, WI 53818
Phone: (608) 342-0998
Email: hr@southwesthealth.org
Fax: (608) 342-5015

We believe that together we can change lives, and we anticipate your life will change in the process. If you aspire to help others find hope and live better, we invite you to submit your application below.

Benefits

Southwest Health is truly an outstanding place to work. A full benefit package is available for employees working 20 hours/week or greater which includes: Health, Dental, Vision and Life insurance. Also available are long- and short-term disability, cell phone discount, flexible spending plan, paid time off, retirement plan with an employer contribution, fitness membership discount as well as use of exercise equipment at the facility.

Ice Arena Food and Beverage Supervisor

Q CASINO + RESORT

IMON ARENA

Food and Beverage Supervisor

BASIC FUNCTION

Oversee the operation of the ImOn Arena Food and Beverage operation to ensure that it is run smoothly and efficiently in order to provide excellent guest service to our customers.

ORGANIZATIONAL RELATIONSHIPS

  • Reports to:    ImOn Arena General Manager
  • Supervises:    ImOn Arena Concessions, Bartenders, Suite Attendants

SPECIFIC DUTIES AND RESPONSIBILITIES

  • Supervise and direct ImOn Arena Concessions staff
  • Ensure all Licenses and Training is up to date
  • Health and Safety protocol for ImOn Arena
  • Ensure all staff in uniform and guest ready when clocked-in
  • Open and close department as needed, including balancing cash drawers
  • Check out employees at end of shift
  • Verify and balance all employee paperwork
  • Instruct and assist employees with job duties
  • Assign, check and monitor work schedules
  • Assist Event Coordinator in setting up banquets and parties
  • Ensure rotation of stock items to avoid expiration date
  • Compile monthly food and beverage inventory and order supplies as needed
  • Assist Q Casino HR with interviewing, hiring, and training new employees
  • Know function of all areas in the ImOn Arena Food and Beverage department
  • Understanding Point of Sales reports
  • Other tasks as assigned.

EDUCATION, TRAINING AND EXPERIENCE

  • 2 years of business degree or equivalent experience
  • Prior supervisory or management experience helpful

STANDARDS OF PERFORMANCE

  • Good oral communication skills
  • Good written communication skills
  • Good customer service skills
  • Ability to motivate others
  • Completion of State approved SERVSAFE course

MENTAL AND PHYSICAL REQUIREMENTS

  • Heavy work, ability to move up to 100 lbs.
  • Standing and walking for long periods of time

WORKING ENVIRONMENT AND CONDITIONS

  • Loud noise levels
  • This position occasionally has outside activities, therefore exposure to weather conditions can occur.

EQUIPMENT AND TOOLS

General office equipment including, but not limited to:

  • Point of Sales System/registers/printers/touchscreens
  • Computer
  • Copy machine
  • Coffee machines
  • Calculator
  • Credit card machine
  • Cash register
  • Phones
  • Other
  • Wrenches
  • Hand carts

Ice Arena Concessions

Q CASINO + RESORT

IMON ARENA

Concessions

BASIC FUNCTION

Preparation and sale of food items in ImOn Arena concession area.

SPECIFIC DUTIES AND RESPONSIBILITIES

  • Prepare and sell ImOn Arena concessions food
  • Provide excellent guest service
  • Maintain clean work area and surfaces
  • Obtain cash from customers and ensure proper change is returned to customers
  • Return cash drawer at end of shift
  • Stock food items for concessions area
  • Maintain and document proper food temperatures
  • Ability to master and maintain State of Iowa issued sanitation guidelines
  • Clean equipment (degrease, change fryers, etc.)
  • Other duties as assigned

EDUCATION, TRAINING AND EXPERIENCE

High School diploma preferred.

STANDARDS OF PERFORMANCE

  • Knowledge of food temperatures
  • Ability to follow directions
  • Good reading and comprehension skills
  • Good communication skills
  • Must be able to use kitchen equipment
  • Must understand cooking measurements
  • Possess basic math skills
  • Ability to understand and run register, and accurately handle cash

MENTAL AND PHYSICAL REQUIREMENTS

  • Stooping, kneeling, walking, crouching, pulling
  • Standing for long periods of time
  • Lifting up to 50 lbs.
  • Repetitive motion.  Substantial movements (motions of wrists, hands, and/or fingers)

WORKING ENVIRONMENT AND CONDITIONS

  • Inside environment
  • Loud noises from kitchen equipment
  • Air & skin exposure to cooking oils
  • Entering coolers & freezer

EQUIPMENT AND TOOLS

  • General kitchen equipment including, but not limited to:
  • Grill
  • Stove
  • Fryers
  • Broiler
  • Steamer
  • Cooking utensils (knives, etc.)
  • Oven
  • Popcorn machine
  • Steam Table
  • Microwave
  • Coolers
  • Freezer

Hotel Laundry Attendant

Job Details

Hilton Garden Inn – Dubuque, IA

$15.25 Hourly

Any

Description

 

Q Casino + Resort

The Key Hotel – A Tapestry Collection by Hilton Hotels
Hilton Garden Inn Dubuque

Reports to:     Housekeeping Supervisor
Hotel Operations Manager

Position Summary

As a Hotel Laundry Attendant, you will be responsible for the efficient cleaning and care of hotel linens and towels. This includes washing, drying, folding, and organizing laundry items while maintaining cleanliness and safety standards in the laundry area. You will be trained to operate all laundry equipment, including washers, dryers, and iron presses, and expected to support inventory management and assist with guest-related laundry needs. This role requires attention to detail, physical stamina, and a commitment to quality service.
Duties and Responsibilities:
  • Operate and maintain laundry equipment including washers, dryers, and iron press.
  • Wash, clean, dry, and fold hotel linens and laundry items.
  • Sort laundry by material and color.
  • Arrange and store laundry items as specified.
  • Wrap items for pickup or delivery.
  • Stock laundry closets and carts for next-day use.
  • Maintain and update daily laundry records.
  • Keep the laundry room clean and organized.
  • Assist with loading and unloading washers and dryers.
  • Monitor and maintain inventory of laundry supplies.
  • Respond professionally to guest complaints.
  • Provide additional laundry services as needed.

 

Qualifications

 

Required Skills and Abilities

  • Experience using laundry detergents and cleaning equipment.
  • Ability to work long hours and weekends.
  • Proficiency in operating and maintaining laundry equipment.
  • Physical strength to lift heavy items.
  • Quick decision-making and problem-solving skills.
  • Strong customer service orientation.
  • Effective written and verbal communication.
  • Basic arithmetic and time management skills.
  • Ability to work effectively in a team environment.
  • High attention to detail.

Education and Experience

Legally authorized to work in the United States.
Basic English literacy preferred, including the ability to read product labels and communicate with team members and guests.
Prior experience in hospitality laundry or similar role preferred.

Physical Requirements

  • Prolonged standing, walking, bending, pushing, and pulling.
  • Ability to lift up to 15 pounds and transport items up to 100 pounds.
  • Willingness to work a rotating seven-day schedule, including occasional afternoon shifts.

Working Environment and Conditions

  • Fast-paced environment with varying noise levels.
  • Exposure to loud sounds from laundry operations.

Equipment and Tools

  • Laundry equipment: washers, dryers, iron press.

 

Bartender

Job Details

The Key Hotel – Dubuque, IA

Full Time

$10.00 – $10.00 Hourly

Swing

Restaurant – Food Service

 

Q Casino + Resort
The Key Hotel  A Tapestry Collection by Hilton Hotels
Hilton Garden Inn Dubuque

BARTENDER

BASIC FUNCTION

Bartenders are responsible for crafting high-quality beverages and creating a positive and enjoyable environment for guests across all Q Casino and Resort bars.  This role requires professionalism, responsible alcohol service, product knowledge, attention to detail and a commitment to provide high-level hospitality in a fast-paced environment.

ORGANIZATIONAL RELATIONSHIPS

  • Reports to:       Front of House Manager / Beverage Manager / Supervisor
  • Supervises:       N/A

POSITIONS AVAILABLE

  • 1 Full Time
  • 1 Part Time

SPECIFIC DUTIES AND RESPONSIBILITIES

  • Set up beverage area according to service standards.
  • Ensure all glassware, silverware and dishware are clean polished and properly placed.
  • Greet guests professionally and provide attentive, courteous and efficient service throughout the guest experience.
  • Verify identification and ensure guests meet age requirements for alcohol service.
  • Monitor guest alcohol consumption taking appropriate steps to prevent over-service and follow established procedures for cutting off service when necessary.
  • Accurately enter orders into the POS system.
  • Serve food and beverages in a timely and organized manner, ensuring accuracy and adherence to service standards.
  • Monitor bar, anticipating guest’s needs and proactively offering assistance.
  • Clear bar top, replenish beverages, and fulfill guests’ requests promptly.
  • Maintain cleanliness and organization of beverage areas before, during, and after service.
  • Coordinate with FOH Manager, supervisors and team members to ensure seamless service.
  • Adhere to all health, safety, and sanitation regulations.
  • Follow proper procedures for handling and disposing of food waste.
  • Assist in post-shift breakdown and reset of beverage and service areas.

EDUCATION, TRAINING AND EXPERIENCE

  • Formal education is not required.
  • Relevant food and beverage experience preferred.

STANDARDS OF PERFORMANCE

  • Maintain a professional appearance and demeanor at all times.
  • Deliver prompt, courteous, and attentive service.
  • Exhibit strong teamwork and collaboration with colleagues and management.
  • Adherent to company policies and standard service procedures.
  • Demonstrate strong time management and multitasking skills.
  • Prepare cocktails and beverages according to standardized recipes and presentation standards.
  • Ensure accuracy in food and beverage delivery.
  • Execute the established sequence of service consistently in all guest interactions.
  • Utilize suggestive selling to enhance guest experience and maximize revenue.
  • Process guest payments following cash-handling and credit card security procedures.
  • Demonstrate effective service recovery techniques when resolving guest issues.
  • Escalate guest issues appropriately when needed to ensure satisfaction.
  • Uphold high standards of cleanliness and organization in the dining room.
  • Respond quickly and effectively to guest inquiries and concerns.
  • Create a welcoming bar environment through engaging conversation, attentiveness and hospitality.

MENTAL AND PHYSICAL REQUIREMENTS

  • Ability to work in a fast-paced, high-pressure environment.
  • Strong problem-solving skills and ability to adapt to changing situations.
  • Excellent communication and interpersonal skills.
  • Ability to stand and walk for extended periods.
  • Must be able to lift and carry up to 50 lbs.
  • Ability to bend, stoop, and reach frequently.
  • Flexibility to work evenings, weekends, and holidays as required by business levels.

WORKING ENVIRONMENT AND CONDITIONS

  • Primarily indoors, may support occasional outside events.
  • Exposure to varying temperatures, and moderate-to-high noise levels.
  • High guest interaction requiring excellent customer service skills.
  • Fast-paced and physically demanding work environment.

EQUIPMENT AND TOOLS

General office equipment including, but not limited to:

  • Cocktail tools, shakers, strainers, jiggers.
  • Draft systems, soda guns, tap handles.
  • POS terminal and payment processing equipment.
  • Glassware, dish equipment, sanitation supplies.

 

Cocktail Server

Job Details

Q Casino + Resort – Dubuque, IA

Full Time

None

$10.00 Hourly

None

Swing

Restaurant – Food Service

Description

 

Q CASINO
POSITION DESCRIPTION
COCKTAIL SERVER

BASIC FUNCTION

  • Serve or drinks to guests, ensuring guest satisfaction

ORGANIZATIONAL RELATIONSHIPS

  • Reports to: Food & Beverage Supervisor

SPECIFIC DUTIES AND RESPONSIBILITIES

  • Greet guests
  • Take drink orders
  • Provide prompt and proper service
  • Enter drink orders into POS system
  • Service customers with refills
  • Responsible for personal money caddy on each shift, must balance out
  • Collect money from customers
  • Clean coffee station at bar
  • Observe alcohol consumption of customers
  • Comply with IRGC and Q Casino rules
  • Attend staff meetings
  • Clean all work areas
  • Run Micros reports at end of each shift and balance money
  • Other duties as assigned

EDUCATION, TRAINING AND EXPERIENCE

  • No formal education required
  • 6 months prior waitstaff experience preferred

STANDARDS OF PERFORMANCE

  • Constantly rotate through section, assisting guests
  • Basic knowledge of POS system
  • Keep guests satisfied by providing service
  • Basic reading and writing skills
  • Knowledge of alcoholic items
  • Knowledge of drink price list

MENTAL AND PHYSICAL REQUIREMENTS

  • Lifting up to 10 lbs.
  • Walking for long periods of time
  • Standing for long periods of time
  • Talking, hearing

WORKING ENVIRONMENT AND CONDITIONS

  • Inside work
  • Occasional outside work
  • Exposure to cigarette smoke
  • Exposure to cleaning solutions
  • Exposure to loud noises

EQUIPMENT AND TOOLS

  • General office equipment including, but not limited to:
    • Coffee machine
    • POS

 

Executive Chef

Job Details

The Key Hotel – Dubuque, IA

Swing

 

Q Casino + Resort
The Key Hotel – A Tapestry Collection by Hilton Hotels
Hilton Garden Inn Dubuque

Executive Chef 

POSITION SUMMARY

The Executive Chef is responsible for overseeing all aspects of culinary operations at The Key Hotel’s new restaurant. This role involves menu creation, recipe development, food preparation, kitchen leadership, managing and developing staff, maintaining inventory and cost controls, maintaining sanitation standards, and ensuring exceptional guest experiences. Reporting to the F&B Director, the Executive Chef fosters a positive, team-oriented kitchen environment while aligning operations with organizational values and goals.

DUTIES AND RESPONSIBILITIES

Staff Management
  • Hire, lead, train and manage the culinary team: Sous Chefs, Cooks, and Stewards, fostering a culture of excellence and efficiency.
  • Create and manage staff schedules to ensure adequate coverage based on business needs.
  • Conduct pre-shift meetings with the culinary team and engage teams to meet daily, weekly, monthly, and develop long-term goals.
  • Maintain a friendly and professional rapport with team members and guests.
  • Ensure that culinary team members are in clean uniforms when guest facing.
  • Assign duties, monitor performance and provide ongoing coaching and professional development.
  • Work closely with the Restaurant Manager to ensure coordination of service, meet hospitality standards and meet guest needs.
  • Foster a positive work environment and promote teamwork.
  • Promote F.O.R.T. Core Values.
Operations Management
  • Open, manage, and close culinary operations at The Key Hotel’s new restaurant.
  • Inventory Control: Source, order and rotate products and supplies, meet with vendors to ensure competitive pricing, and complete monthly inventory.
  • Control food costs through effective inventory management, portioning and waste reduction.
  • Ensure cleanliness and sanitation of all kitchen areas are maintained at a high level.
  • Maintain kitchen equipment and ensure operational efficiency.
  • Respond to guest requests and address any issues promptly and professionally.
  • Develop and curate an innovative seasonal menu, including creating new menu items and recipes, while ensuring offerings align with current industry trends and elevate the guest experience.
  • Develop a staff training program.
  • Assist with responsibilities of Daily Visual Management (DVM) Boards and KPI’s.
Culinary Excellence and Innovation
  • Ensure flawless execution of cooking techniques, presentation and preparation.
  • Knowledge of dry-aging techniques and inventory management.
  • Engage with guests, VIP guests and special event attendees.
  • Innovate and create new menu items.
Other
  • Assist in other areas of F&B as needed and required.
  • Other tasks as assigned.

STANDARDS OF PERFORMANCE

  • Strong leadership and management abilities with an excellent work ethic.
  • Excellent communication and interpersonal skills.
  • Organized and skilled at multi-tasking.
  • Customer service oriented and problem-solving skills.
  • Knowledge of food safety regulations and best practices.
  • Team player with a positive attitude and willingness to assist where and whenever needed.
  • Ability to obtain ServSafe certification is required and sponsored by the employer.

EDUCATION, TRAINING AND EXPERIENCE

  • Minimum of 5 years of experience in a high-end steakhouse or fine-dining establishment.
  • Culinary degree or equivalent professional training required.
  • Demonstrated success in leading and inspiring teams to deliver exceptional customer service, resulting in enhanced guest satisfaction.

MENTAL AND PHYSICAL REQUIREMENTS

  • Heavy work, ability to move up to 100 lbs.
  • Standing and walking for long periods of time.

WORKING ENVIRONMENT AND CONDITIONS

  • Loud noise levels (kitchen equipment)
  • Use of extremely hot kitchen equipment including open flames and steam.

EQUIPMENT AND TOOLS

General kitchen equipment including, but not limited to:

  • Traditional cooking equipment – ovens, deep fryers, ranges and mixers
  • Dry aging equipment
  • Woodfired Grill
  • Sous Vide Equipment
  • Band saw

Other Equipment

  • Hand carts
  • Computer, including Microsoft Office Suite
  • Calculator
  • Phones
  • Printer and Copy machine

 

Barista

Job Details

The Key Hotel – Dubuque, IA

$12.00 Hourly

Swing

Hospitality – Hotel

Description

 

Q Casino + Resort
The Key Hotel – A Tapestry Collection by Hilton Hotels
Hilton Garden Inn Dubuque

BARISTA

POSITION SUMMARY

The Barista is responsible for crafting and serving exceptional coffee beverages and maintaining a welcoming and inviting atmosphere ensuring guests have an enjoyable experience.  This role requires professionalism, exceptional customer service, attention to detail and a commitment to providing high-level hospitality in a fast-paced environment.

DUTIES AND RESPONSIBILITIES

  • Prepare a variety of coffee and tea beverages, following recipes and quality standards.
  • Operate espresso machines, grinders, and other coffee making equipment with precision.
  • Greet guests professionally and provide attentive, courteous and efficient service and provide recommendations based on customer preferences.
  • Prepare and serve beverages promptly, ensuring accuracy and quality.
  • Deliver outstanding customer service by engaging with guests, addressing inquiries and ensuring a positive guest experience.
  • Maintain cleanliness and organization of workspace, including cleaning equipment, utensils and surfaces.
  • Stay updated with coffee trends, brewing techniques and menu items to provide expert product knowledge.
  • Adhere to all health, safety, and sanitation regulations.
  • Follow proper procedures for handling and disposing of food and beverage waste.
  • Accurately handle cash transactions and process payments for guests with Agilysys POS.

EDUCATION, TRAINING AND EXPERIENCE

  • Formal education is not required.
  • Relevant experience as a barista preferred.

STANDARDS OF PERFORMANCE

  • Maintain a professional appearance and demeanor at all times.
  • Attention to detail and ability to follow recipes for consistent coffee quality.
  • Deliver prompt, courteous, and attentive service to all guests.
  • Exhibit strong teamwork and collaboration with colleagues and management.
  • Adhere to company policies and procedures.
  • Demonstrate strong time management and multitasking skills.
  • Ensure accuracy in food and beverage delivery.
  • Uphold high standards of cleanliness and organization in work area.
  • Respond quickly and effectively to guest inquiries and concerns.

MENTAL AND PHYSICAL REQUIREMENTS

  • Ability to work in a fast-paced, high-pressure environment.
  • Strong problem-solving skills and ability to adapt to changing situations.
  • Excellent communication and interpersonal skills.
  • Ability to stand and walk for extended periods.
  • Must be able to lift and carry up to 50 lbs.
  • Ability to bend, stoop, and reach frequently.
  • Flexibility to work mornings, weekends, and holidays as required by event schedules.

WORKING ENVIRONMENT AND CONDITIONS

  • Inside work.
  • Exposure to varying temperatures.
  • Frequent interaction with guests, requiring excellent customer service skills
  • Noise levels may be high during high volume business.
  • Fast paced and physically demanding work environment.

EQUIPMENT AND TOOLS

  • Espresso Machine
  • Coffee and beverage dispensers.
  • Cleaning and sanitation supplies.
  • Agilysys Point of Sale
  • Turbo Chef