Archives: Jobs

Experience Specialist/Receptionist: Urgent Care

  • Area of Interest: Patient Services
  • FTE/Hours per pay period: 1.0
  • Department: Urgent Care- Southeast
  • Shift: Clinic Hours Monday-Friday 7:30AM-7:00PM, Sat/Sun 8:30AM-4:00PM, holiday hours 8:30AM-2:00PM, rotating weekends
  • Job ID: 173675

Overview

Experience Specialist/Receptionist

Southeast Urgent Care

Clinic Hours Monday-Friday 7:30AM-7:00PM, Sat/Sun 8:30AM-4:00PM, holiday hours 8:30AM-2:00PM, rotating weekends

Full Time Benefits

As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checking-in patients, assisting with scheduling, answering phones, processing co-payments and follow up appointments as needed. Customer service, empathy and compassion are the biggest assets in this position.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker’s Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:    

  • Expect paid time off, parental leave, 401K matching and an employee recognition program.
  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

  • Greets patients and visitors and obtains accurate information and signatures for office records
  • Obtain signatures on all forms pertinent to the patient’s current visit from the patient or family member who has authority to sign on behalf of the patient.
  • Photo-copy & scan insurance cards and driver’s licenses.
  • Adhere to all confidentiality policies and procedures.
  • Answers telephone calls promptly and accurately. Takes telephone messages and directs calls in an appropriate and professional manner.
  • Retrieves, files photocopies or scans medical correspondence, reports and miscellaneous items, as requested.
  • Collects payments, issues receipts and reconciles daily accounts receivable activity to prepare for daily deposits.
  • Demonstrates initiatives to improve quality and customer service by striving to exceed customer expectations.
  • Integrates and demonstrates FOCUS values and Expectations for Personal and Service Excellence to guide professional behaviors, while adhering to the policies and procedures of UPH-DM. Balance team and individual responsibilities; be open and objective to other’s views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.
  • Open and / or closes the clinic following specific guidelines of the individual clinic.
  • Refer patients who need financial assistance with their clinic/hospital bills to a Financial Advocate.
  • Perform functions other than described due to extenuating circumstances.
  • Other duties as assigned.

Qualifications

Education:

  • High School Degree or Vocational School Graduate

Experience:

  • Previous medical office experience preferred
  • Strong customer service skills
  • Excellent computer skills and abilities
  • Ability to understand and apply guidelines, policies and procedures
  • Strong personable skills to interact with physicians, health care team members, patients and support systems
  • Effective communication skills
  • Proficient in Microsoft Office
  • Customer and patient focused
  • Medical terminology/background a plus!

RN-Rehabilitation Inpatient

  • Area of Interest: Nursing
  • Sign On Bonus: $10,000
  • FTE/Hours per pay period: .90
  • Department: General Rehab – IP Rehab
  • Shift: Weekend Package: Friday, Saturday, Sunday, 7:00 pm – 7:00 am, for 72 hours per pay period. You will work 4 consecutive weekends in a row with every 5th weekend off.
  • Job ID: 173633

Overview

Sign-On Bonus: $10,000

Shift: Weekend Package: Friday, Saturday & Sunday, 7:00 pm – 7:00 am, for 72 hours per pay period. You will work 4 consecutive weekends in a row with every 5th weekend off.

Help Patients Reclaim Their Independence — Join Our Acute Rehab Nursing Team!

Are you a dedicated RN who thrives on seeing patients achieve real progress every day? Our Acute Rehabilitation Unit is looking for compassionate, skilled nurses to support patients as they recover from illness, surgery, or injury and work toward regaining their independence.

Seize this opportunity to be part of a team that helps patients rebuild their strength, confidence, and independence.

Why UnityPoint Health?

At UnityPoint Health, you matter. WeΓÇÖre proud to be recognized as a Top 150 Place to Work in Healthcare by Becker’s Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:    

  • Expect paid time off, parental leave, 401K matching and an employee recognition program.
  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. ΓÇ»

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

  • Deliver comprehensive nursing care for patients recovering from stroke, trauma, orthopedic surgery, and other acute conditions

  • Provide direct, hands-on care while supporting mobility, self-care, and activities of daily living

  • Collaborate closely with physical, occupational, and speech therapists to reinforce therapy goals at the bedside

  • Monitor patient progress, celebrate milestones, and adjust care plans to meet changing needs

  • Educate patients and families on the rehabilitation process, recovery expectations, and home care strategies

Qualifications

Education:

  • Graduate of an accredited nursing program (Must obtain BSN within 12 years of hire)

Certification/License:

  • Current licensure in good standing to practice as a Registered Nurse in Iowa
  • Must possess and maintain current Basic Life Support (BLS) certification or within three (3) months from date of hire

Ready to make a difference? Apply now and be part of a team with FOCUS VALUES that Foster Unity, Champion Excellence, Seize Opportunities, and Owns the Moment with our team members and our patients in every interaction.

Experience Specialist/Receptionist: Family Medicine

  • Area of Interest: Patient Services
  • FTE/Hours per pay period: 1.0
  • Department: Family Medicine- DQ
  • Shift: Clinic Hours Monday-Friday 6:45-5. Would rotate shifts between those hours.
  • Job ID: 173674

Overview

Experience Specialist

Dubuque, IA

Monday-Friday, rotating between the following shifts

6:45AM-3:15PM; 8:00AM-4:30PM; 8:30AM-5:00PM

Full Time Benefits

As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checking-in patients, assisting with scheduling, answering phones, processing co-payments and follow up appointments as needed. Customer service, empathy and compassion are the biggest assets in this position.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker’s Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:    

  • Expect paid time off, parental leave, 401K matching and an employee recognition program.
  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

  • Greets patients and visitors and obtains accurate information and signatures for office records
  • Obtain signatures on all forms pertinent to the patient’s current visit from the patient or family member who has authority to sign on behalf of the patient.
  • Photo-copy & scan insurance cards and driver’s licenses.
  • Adhere to all confidentiality policies and procedures.
  • Answers telephone calls promptly and accurately. Takes telephone messages and directs calls in an appropriate and professional manner.
  • Retrieves, files photocopies or scans medical correspondence, reports and miscellaneous items, as requested.
  • Collects payments, issues receipts and reconciles daily accounts receivable activity to prepare for daily deposits.
  • Demonstrates initiatives to improve quality and customer service by striving to exceed customer expectations.
  • Integrates and demonstrates FOCUS values and Expectations for Personal and Service Excellence to guide professional behaviors, while adhering to the policies and procedures of UPH-DM. Balance team and individual responsibilities; be open and objective to other’s views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.
  • Open and / or closes the clinic following specific guidelines of the individual clinic.
  • Refer patients who need financial assistance with their clinic/hospital bills to a Financial Advocate.
  • Perform functions other than described due to extenuating circumstances.
  • Other duties as assigned.

Qualifications

Education:

  • High School Degree or Vocational School Graduate

Experience:

  • Previous medical office experience preferred
  • Strong customer service skills
  • Excellent computer skills and abilities
  • Ability to understand and apply guidelines, policies and procedures
  • Strong personable skills to interact with physicians, health care team members, patients and support systems
  • Effective communication skills
  • Proficient in Microsoft Office
  • Customer and patient focused
  • Medical terminology/background a plus!

Disability Representative Sr

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Disability Representative Sr

Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence:

Dubuque, IA : 4141 Westmark Drive, Dubuque, IA 52002

Cedar Rapids, IA : 333 1st Street SE Ste. 200 Cedar Rapids IA 52401

Coralville, IA: 3273 Ridgeway Drive Coralville IA 52241

Dublin, OH : 5500 Glendon Court Dublin OH 43016

New Albany, OH : 7795 Walton Parkway New Albany, OH 43054

Chicago, IL : 175 W. Jackson Blvd. 12th Fl. Chicago IL 60604

Indianapolis, IN: 8909 Purdue Road Suite 501 Indianapolis, IN 46268

Irving, TX: 2201 W. Royal Lane Suite 125 Irving, TX 75063

Memphis, TN : 8125 Sedgwick Way, Memphis TN 38125

Southfield, MI : 300 Galleria Officentre Southfield MI 48034

Orlando, FL : 12650 Ingenuity Dr Orlando FL 32826

Eden Prairie, MN : 11000 Prairie Lakes Drive Eden Prairie, MN 55344

West Hills, CA : 8521 Fallbrook Ave West Hills, CA 91304

PRIMARY PURPOSE: Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making timely payments/approvals and adjustments, medically managing disability claims including comorbidities, concurrent plans, and complex ADA accommodations; coordinates investigative efforts, thoroughly reviews contested claims, negotiates return to work with or without job accommodations, and evaluates and arranges appropriate referral of claims to outside vendors.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

  • Makes independent claim determinations, based on the information received, to approve complex disability claims or makes a recommendation to team lead to deny claims based on the disability plan.
  • Reviews and analyzes complex medical information (i.e. attending physician statements, office notes, operative reports, etc.) to determine if the claimant is disabled as defined by the disability plan.
  • Oversees additional facets of complex claims including but not limited to comorbidities, concurrent plans, complex ADA accommodations, and claims outside of typical guidelines.
  • Utilizes the appropriate clinical resources in case assessment (i.e. duration guidelines, in-house clinicians), as needed.
  • Determines benefits due pursuant to a disability plan, makes timely claims payments/approvals and adjustments for workers compensation, Social Security Disability Income (SSDI), and other disability offsets.
  • Informs claimants of documentation required to process claims, required time frames, payment information and claims status by phone, written correspondence and/or claims system.
  • Communicates with the claimants’ providers to set expectations regarding return to work.
  • Medically manages complex disability claims ensuring compliance with duration control guidelines and plan provisions.
  • Communicates clearly and timely with claimant and client on all aspects of claims process by phone, written correspondence and/or claims system.
  • Coordinates investigative efforts ensuring appropriateness; provides thorough review of contested claims.
  • Evaluates and arranges appropriate referral of claims to outside vendors or physician advisor reviews, surveillance, independent medical evaluation, functional capability evaluation, and/or related disability activities.
  • Negotiates return to work with or without job accommodations via the claimant’s physician and employer.
  • Refers cases to team lead and clinical case management for additional review when appropriate.
  • Maintains professional client relationships and provides excellent customer service.
  • Meets the organization’s quality program(s) minimum requirements.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

  • Performs other duties as assigned.

QUALIFICATIONS

Education & Licensing
High School diploma or GED required. Bachelor's degree from an accredited university or college preferred. State certification or licensing in statutory leaves is preferred or may be required based on state regulations.

Experience
Three (3) years of benefits or disability case/claims management experience or equivalent combination of education and experience preferred.

Skills & Knowledge

  • Knowledge of ERISA regulations, required offsets and deductions, disability duration and medical management practices and Social Security application procedures
  • Knowledge of state and federal FMLA regulations
  • Working knowledge of medical terminology and duration management
  • Excellent oral and written communication, including presentation skills
  • Proficient computer skills including working knowledge of Microsoft Office
  • Analytical, interpretive, and critical thinking skills
  • Ability to manage ambiguity
  • Strong organizational and multitasking skills
  • Ability to work in a team environment
  • Ability to meet or exceed performance competencies as required by program
  • Effective decision-making and negotiation skills
  • Ability to exercise judgement autonomously within established procedures

WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Ability to sit at a desk for extended periods while operating a computer and phone system. Travel as required.

Auditory/Visual: Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $22-24 hourly. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Diego Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, the California Fair Chance Act, and all other applicable laws.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Sr. Manager Manufacturing Automation

Rite-Hite is the global leader in the manufacture and distribution of industrial loading dock and door equipment.  Our innovative products and world class sales organization ensure solid, consistent growth, both for our company and our staff.  We are always looking ahead to develop innovative new products and services to improve our customers' safety, security, and productivity.

What We Offer:

Rite-Hite provides competitive compensation and a comprehensive benefits package with medical, dental, and vision coverage along with life and paid medical leave. We also provide a retirement savings plan that combines 401(K) with company match and profit sharing. Paid holidays, vacation, and up to five paid personal/sick days per year round out the package.

Rite-Hite is an Equal Opportunity/Affirmative Action employer offering a drug free workplace for our customers and employees.

Job Description:

Rite-Hite is seeking a Senior Manager of Manufacturing Automation & Project Leadership to help drive modernization initiatives with a dual focus on advanced automation and strategic project management across our manufacturing sites. In this role, you will establish and scale a Fabrication Center of Excellence, oversee automation roadmaps, and ensure projects are executed on time, within scope, and aligned to long-term strategic goals. By combining technical expertise with project leadership, you will accelerate digital manufacturing maturity and ensure seamless collaboration across engineering, operations, and supply chain teams.
 

Location: Hybrid – preferred location is out of our corporate headquarters in Milwaukee, WI. We are also open to candidates based out of one of our manufacturing facilities in Horn Lake, MS; Dubuque, IA; or Clare, MI.

Travel: Up to 50%

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Automation and Smart Manufacturing

  • Mange automation programs using project management disciplines to ensure scalability, budget adherence, and timely delivery.
  • Coordinate the implementation of cutting-edge technologies (robotics, PLCs, vision systems, AGVs) through structured project phases — from feasibility through deployment.
  • Oversee project governance for integrating fabrication into automation roadmaps, ensuring alignment with enterprise strategy.
     

Plant Expansion and Capital Projects

  • Partner with operations leaders to project planning and execution for facility expansions, ensuring automation and fabrication integration is scoped, tracked, and delivered effectively.
  • Lead cross-functional project teams responsible for capital equipment selection, vendor coordination, and system integration.
  • Develop project dashboards to communicate ROI, scalability, and risk management strategies to executive stakeholders.
  • Champion digital transformation projects (MES, IoT), ensuring clear implementation of roadmaps, defined KPIs, and transparent reporting.
  • Use project management tools and methodologies (Agile, Stage-Gate, etc.) to structure the rollout of connected platforms.
  • Promote a culture of data-driven decision-making, embedding continuous improvement into every project lifecycle.
     

Leadership and Collaboration

  • Serve as a project portfolio leader, ensuring automation, fabrication, and sourcing initiatives are sequenced and resourced appropriately.
  • Influence cross-functional teams by providing both technical and project management leadership to ensure accountability.
  • Manage external partners, consultants, and technology providers through structured project contracts and performance reviews.
     

EDUCATION and/or EXPERIENCE

  • Bachelor’s Degree required, degree in Mechanical, Electrical, or Industrial Engineering preferred.
  • 8+ years in manufacturing engineering, automation, or industrial systems, with demonstrated project management leadership.
  • Proven record of delivering large-scale automation or fabrication projects on time and within budget.
     

Technical & Project Skills

  • Strong knowledge of automation technologies, controls, and systems integration.
  • Experience with digital manufacturing platforms (MES, SCADA, IoT) and project management software (e.g., MS Project, Smartsheet).
  • Skilled in project portfolio management, risk assessment, and make-vs-buy analyses.
     

Leadership Attributes

  • Visionary and strategic thinker with strong execution discipline.
  • Exceptional communication skills to drive clarity in project objectives and results.
  • Proven ability to lead organizational change and inspire high-performing teams.

Additional Job Information:

JUMPSTART – Physical Therapist

Employment Type:

Part time

Shift:

Day Shift

Description:

Jumpstart

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

RN – Psychiatric Services Registered Nurse

Employment Type:

Full time

Shift:

12 Hour Night Shift

Description:

Job Title: RN

Department: Psychiatric Services

Full Time

Shift: 3rd Shift

Hours: 6pm-6:30am

POSITION PURPOSE:

Nurses practice in settings across the hospital and the continuum of care.  Customers include but are not limited to patients and families/significant others, medical staff, hospital associates, Executive Team, Trinity Health colleagues, visitors, and regulatory agents.

Details:

Your best life. Our one purpose.

At MercyOne, we own our actions to achieve our larger goals. We invest in great people and ask that you make each experience your responsibility.

What we offer:

We care about your well-being, both physical and mental, which is why our benefit package includes:

  • Wellness programs
  • Education reimbursement
  • Personalized health insurance plans including dental and vision
  • Paid time off
  • Long- and short-term leave
  • Retirement planning
  • Life insurance coverage

What you will do:

  • Adheres to the principles of caring and expected behaviors outlined in MercyOne Dubuque/Dyersville Medical Center’s Model of Caring and Trinity Health’s Code of Conduct, fostering a climate where all customers are treated in a manner consistent with MercyOne Dubuque/Dyersville Medical Center’s Mission and Values.
  • Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.
  • Maintains a professional, collaborative work environment so as to foster a positive public image for MercyOne Dubuque/Dyersville Medical Center. 
  • Knows and adheres to all laws and regulations pertaining to patient health, safety, and medical information (i.e., HIPAA, Stark, etc.).
  • Performs other duties consistent with purpose of job as directed.
  • Practice within the legal scope of a registered professional nurse as outlined in the Iowa Board of Nursing Practice Act and deliver competent care consistent with standards/policies defined by professional nursing organizations, MercyOne Dubuque/Dyersville Medical Center, and external regulators/accreditation/certifying organizations.
  • Utilize research and evidence-based practice standards in the delivery of patient care.
  • Actively engage and participate in unit-based and central nursing/organizational committees and initiatives that advance nursing practice and quality of patient/family care.
  • Continuously seek out opportunities to improve the quality of patient care delivery through innovative and creative problem solving.
  • Support and participate in nursing shared governance and interdisciplinary decision-making.
  • Demonstrate ethical conduct and practice consistent with the Code of Ethics for Nurses with Interpretive Statements.
  • Contribute to the positive image of nursing and enhance the magnetic culture of the organization by modeling professional behavior both in the organization and in the community.
  • Use and effectively integrate technology to support and document nursing activities and patient care.
  • Serve as a teacher, mentor, and coach to patients, students, new nurses, peers, other colleagues, and staff.
  • Embrace change and lifelong learning, taking personal accountability to seek out experiences that reflect current practice in order to maintain skills and competence in clinical practice and role performance.
  • Seek and incorporate feedback concerning improvement in one’s own practice.

What we are looking for:

  • Education, Licensure and Certification
  • Bachelor of Science in Nursing (BSN) preferred or within 4 years of hire.
  • Must be a registered nurse and must hold an active license to practice nursing in the State of Iowa.
  • Certification by a nationally recognized nursing organization is preferred and strongly encouraged.
  • The registered nurse continuously seeks opportunities to enhance his or her own professional nursing practice.  Membership in an appropriate professional nursing organization is recommended.
  • Child and Dependent Adult Abuse Mandatory Reporter Training is required within 6 months of hire and every 3 years thereafter.
  • Basic Life Support Certification (BLS) will be required within 30 days of hire and every 2 years thereafter.

MercyOne Eastern Iowa provides exceptional, personalized care to Dubuque, Dyersville, Elkader, Clinton and surrounding areas providing more than 300 licensed beds. MercyOne Eastern Iowa operates four medical centers in Dubuque, Elkader, Dyersville and Clinton. Our facility in Clinton has branches in Fulton specializing in family medicine and Savanna Home Health & Hospice Care based in Illinois.

With a history dating back more than 130 years, MercyOne Eastern Iowa has grown through expansions, acquisitions and consolidations to help provide exceptional, personalized care to our communities. Our four medical centers employ over 2,000 colleagues and medical staff improving access and creating an even higher level of care coordination to benefit patients and communities throughout the region.

Our Mission:

We, Trinity Health, serve together in the spirit of the gospel, as a compassionate and transforming healing presence within our communities.

Our Core Values:

  • Reverence
  • Commitment to Those Who are Poor
  • Safety
  • Justice
  • Stewardship
  • Integrity

Our Vision:

  • We will be the most trusted health partner for life.

Our Actions:

As a Trinity Health colleague, I will:

  • Listen to understand.
  • Learn continuously.
  • Keep it simple.
  • Create solutions.
  • Deliver outstanding service.
  • Own and speak up for safety
  • Expect, embrace and initiate change.
  • Demonstrate exceptional teamwork.
  • Trust and assume good intentions.
  • Hold myself and others accountable for results.
  • Communicate directly with respect and honesty.
  • Serve every person with empathy, dignity and compassion.
  • Champion diversity, equity and inclusion.

Our Promise:

  • We Listen.
  • We Partner.
  • We Make it Easy.

MercyOne Dubuque Medical Center and all its affiliates are proud to be equal opportunity employers. We do not discriminate on the basis of race, gender, religion, physical disability or any other classification protected under local, state or federal law.

Our Commitment to Diversity and Inclusion

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Utilization Management CNA

Utilization Management Assistant

Location: Onsite in Dubuque, IA. Also accepting remote applicants.

Are you passionate about patient care and thrive in a fast-paced, professional environment? We are seeking a dedicated Utilization Management Assistant to join our healthcare team. We are looking for individuals with experience in a medical setting, including but not limited to a receptionist, scheduler, insurance verification, LPN, CNA, Medical Assistants, or individuals with a background in customer service who are looking to make a meaningful impact behind the scenes. If you are looking to get into a professional office setting with daytime office hours and weekends/holidays off, this is the role for you! 

The Utilization Management Assistant answers first level calls in Utilization Review for our Health & Wellness participants. They will evaluate certification requests by reviewing the group specific requirements and will also triage the call to determine if a Utilization Review Nurse is needed to complete the call. You will be responsible for reviewing medical records, coordinating with healthcare providers, and ensuring that patients receive appropriate, cost-effective care in accordance with clinical guidelines and insurance requirements.

Preferred Skills

  • Communication – Strong interpersonal skills to be able to connect with patients, doctors, internal team members, and providers
  • Customer Service – Friendly demeanor and understanding to be able to relay sensitive information to members
  • Detail Oriented – Accuracy and attention to detail when reviewing pre-certifications and plans

Qualifications:

  • CNA, LPN, or Medical Assistant preferred
  • Background in patient health support or care 
  • 1+ years of experience within this field 

Full-Time Benefits – Most benefits start day 1

  • Medical, Dental, Vision Insurance
  • Flex Spending or HSA
  • 401(k) with company match
  • Profit-Sharing/Defined Contribution (1-year waiting period)
  • PTO/Paid Holidays
  • Company-paid ST and LT Disability
  • Maternity Leave/Parental Leave
  • Subsidized Parking
  • Company-paid Term Life/Accidental Death Insurance

 

About Cottingham & Butler:

At Cottingham & Butler, we sell a promise to help our clients through life’s toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of “better every day” constantly pushing ourselves to be better than yesterday – that’s who we are and what we believe in.

As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day. 

Want to learn more? Follow us on www.CottinghamButler.com | LinkedIn | Facebook

 

Utilization Management Assistant

Utilization Management Assistant

Location: Onsite in Dubuque, IA. Also accepting remote applicants.

Are you passionate about patient care and thrive in a fast-paced, professional environment? We are seeking a dedicated Utilization Management Assistant to join our healthcare team. We are looking for individuals with experience in a medical setting, including but not limited to a receptionist, scheduler, insurance verification, LPN, CNA, Medical Assistants, or individuals with a background in customer service who are looking to make a meaningful impact behind the scenes. If you are looking to get into a professional office setting with daytime office hours and weekends/holidays off, this is the role for you! 

The Utilization Management Assistant answers first level calls in Utilization Review for our Health & Wellness participants. They will evaluate certification requests by reviewing the group specific requirements and will also triage the call to determine if a Utilization Review Nurse is needed to complete the call. You will be responsible for reviewing medical records, coordinating with healthcare providers, and ensuring that patients receive appropriate, cost-effective care in accordance with clinical guidelines and insurance requirements.

Preferred Skills

  • Communication – Strong interpersonal skills to be able to connect with patients, doctors, internal team members, and providers
  • Customer Service – Friendly demeanor and understanding to be able to relay sensitive information to members
  • Detail Oriented – Accuracy and attention to detail when reviewing pre-certifications and plans

Qualifications:

  • CNA, LPN, or Medical Assistant preferred
  • Background in patient health support or care 
  • 1+ years of experience within this field 

Full-Time Benefits – Most benefits start day 1

  • Medical, Dental, Vision Insurance
  • Flex Spending or HSA
  • 401(k) with company match
  • Profit-Sharing/Defined Contribution (1-year waiting period)
  • PTO/Paid Holidays
  • Company-paid ST and LT Disability
  • Maternity Leave/Parental Leave
  • Subsidized Parking
  • Company-paid Term Life/Accidental Death Insurance

 

About Cottingham & Butler:

At Cottingham & Butler, we sell a promise to help our clients through life’s toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of “better every day” constantly pushing ourselves to be better than yesterday – that’s who we are and what we believe in.

As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day. 

Want to learn more? Follow us on www.CottinghamButler.com | LinkedIn | Facebook

 

Marketing & Graphic Design Part Time Student

Description

Medical Associates is seeking a motivated Marketing/Graphic Design student who is ready to apply educational knowledge and business practices in a real-world environment.
This student will have the opportunity to create content and work closely with our marketing team! This position will be a valuable experience for any student pursuing a career in the marketing or graphic design industry. Experience with Adobe and other marketing software is preferred. 
Schedule
This position will be part time with hours depending on the students school schedule. After the spring semester, there will be the opportunity to work full time during the summer.
Responsibilities
  • Job shadow and train with marketing and support staff
  • Assist in designing, composing and coordinating the publishing of advertisements, newsletters, signage, media releases and other marketing initiatives
  • Assist in coordinating printing and disseminating of marketing materials
  • Assist in print, social media, and various outlets
  • Assess and validate the effectiveness of our marketing by gathering and analyzing feedback on customer interactions
  • May perform additional projects upon request 

Requirements

  • Marketing, Communications, Graphic Design or related major, working towards completion of BA 
  • Excellent verbal and written communication skills
  • Detail-oriented with strong organizational skills

Benefits

  • Practical experience with varied business activities
  • Shadowing, mentoring, and training opportunities with experienced and accomplished business professionals
  • Opportunity to attend business meetings and networking events
  • Flexible schedule for students
  • Compensation available

Physical Aspects:

Stooping – Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles.

Reaching – Extending hand(s) and arm(s) in any direction.

Lifting – Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles.

Fingering – Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling.

Grasping – Applying pressure to an object with the fingers and palm.

Talking – Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly or quickly.

Hearing – Perceiving the nature of sound with or without correction. Ability to receive detailed information through oral communication and to make fine discriminations in sound, such as when making fine adjustments on machined parts.

Vision – 20 / 40 or better in the best eye with or without correction.

Repetitive Motions – Substantial movements (motions) of the wrists, hands and/or fingers.

Light Work – Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.

Environmental Conditions: None – The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).

Medical Associates Clinic & Health Plans is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, marital status, parental status, disability, veteran status, or other distinguishing characteristics of diversity and inclusion, or any other protected status.

Please view Equal Employment Opportunity Posters provided by OFCCP https://www.eeoc.gov/poster