Archives: Jobs

Server | Part-Time | Grand River Conference Center

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Server will provide ultimate hospitality for guests in a fast-paced, high volume environment.

 

This role will pay an hourly rate between $14 to $15.

 

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

 

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

About the Venue

The Grand River Center is a full-service meeting and event facility located in the heart of downtown Dubuque, Iowa. Newly renovated in 2020, featuring over 80,000+ square feet of meeting and exhibition space for events up to 2,000.

Responsibilities

  • Maintains knowledge of the menu and any special items being offered.
  • Provides quick, attentive, friendly and professional service to banquet guests and is able to communicate clearly with all customers.
  • Ensures that food items are served at proper temperature and immediately upon availability from the kitchen, as ordered by the customer.
  • Ensures neat presentation of all ordered items, with no spill-over.
  • Pre-buses tables and full buses tables when necessary during peak periods.
  • Maintains availability to work during many peak periods.
  • Stocks beverage station(s) when necessary (ice, juices, glassware, sugar packets, etc).
  • Maintains high responsiveness to customer desires and requests.
  • Maintains a professional and clean appearance.
  • Communicates with wait staff, bus persons, bartenders, supervisors, and kitchen staff in order to improve communication and coordination so that patrons may be impressed by their dining experience.
  • Builds and maintains knowledge regarding bar offerings so that patron questions may be accurately answered.

Qualifications

  • Experience working in a fast-paced, high volume environment preferred
  • Must have a High School Diploma, G.E.D. or related Food Service Job Experience.
  • Must acquire and maintain a Food Handlers Card and other required compliance trainings.
  • Ability to work in a team-oriented, fast-paced, event-driven environment.
  • Ability to communicate with employees, co-workers, management staff and guest in a clear, business-like and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment.

Custodian Staff | Part-Time | Grand River Conference Center

Position Summary

The part-time Custodial Staff is responsible for ensuring facility meets or exceeds standards of cleanliness to the utmost in guest satisfaction before, during, and after all events. Custodial staff must possess the knowledge, skills and abilities as well as be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

About the Venue

The Grand River Conference Center is a full-service meeting and event facility located in the heart of downtown Dubuque, Iowa. Newly renovated in 2020, featuring over 80,000+ square feet of meeting and exhibition space for events up to 2,000.

Responsibilities

  • Arrives for each scheduled shift on time, and ready to work
  • Ability to work morning, afternoon and/or overnight shifts including weekends and holidays
  • Ability to lift and carry up to 50 lbs.
  • Ability to stand on feet for up to 8 hours at a time, to kneel, stoop, climb stairs and reach above head as well as perform repetitive motions in connection with cleaning tasks.
  • Ability to follow verbal instructions and read written instructions especially as relates to cleaning products and SDS.
  • Performs light and heavy cleaning tasks including but not limited to sweeping, mopping, and disposing of garbage.
  • Restocks restrooms with supplies.
  • Works safely, quickly and efficiently to meet all deadlines.
  • Maintains a positive, outgoing demeanor and acknowledges guests in a friendly manner.
  • Other duties as assigned.

Qualifications

  • Cleaning or event related experience preferred
  • Basic understanding of how to use cleaning equipment
  • Ability to operate scrubbers, buffers, carpet extractors, etc.

Bartender | Part-Time | Grand River Center

Position Summary

The Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.

Responsibilities

  • Must demonstrate ability to meet the company standard for excellent in the areas of guest service, interaction with co-workers and uniform standards.
  • Follow the bar pre-shift notes and bar menus and provide service as described.
  • Serve alcoholic beverages following all proper procedures for serving alcoholic drinks including state/federal regulations pertaining to the distribution of alcohol.
  • Responsible to learn or have knowledge of various beer, wine varieties & spirits available, and be able to learn to suggestively upsell products to guests.
  • Must pour drinks responsibly in accordance with company standards for serving size.
  • Must check guest’s ID in accordance with state/federal regulations to verify minimum age requirement for the purchase of alcoholic beverages.
  • Must communicate a cut-off to a guest as required.
  • Listening and responding to any customer requests or concerns.
  • Bartenders are expected to de-escalate intoxicated guest situations. If a guest becomes confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as required.
  • Contact a management member if he/she is unable to resolve or make a decision beyond the scope of standard decision-making.
  • Request additional product or restock product as required
  • Ability to handle cash accurately is required. Employee is responsible for issued bank at his/her bar.
  • Maintains clean and sanitary work station at all times. Ensures bar equipment is clean & well maintained.
  • Other duties as assigned such as set-up and breakdown of bar equipment as required and assisting with organization of the cooler

Qualifications

  • Accurate cash handling skills.
  • Ability to prioritize tasks in a fast-paced environment.
  • Ability to be self-directed while working in a team-oriented environment.
  • Excellent interpersonal and communication skills.
  • Ability to work a flexible schedule including nights, weekends and long hours.

Environmental Service Worker

Performs responsible work in cleaning linens and other cloth products, housekeeping and light manual work in the care and cleaning of patient rooms, halls, work areas, office and other facilities.

Work is performed under the regular supervision of the Environmental Services Director.

Examples of Duties

  • Cleans, mops, and sanitizes resident rooms, toilets, and baths.
  • Cleans windows, windowsills, window treatments, walls, and furniture.
  • Performs special cleaning of rooms, disinfects walls, floors and furnishings.
  • Cleans nursing stations, halls, lobbies, treatment rooms, recreation areas, lounges, and dining areas.
  • Stocks cleaning and linen carts.
  • Empties and cleans waste and trash containers.
  • Washes, dries, counts, folds, and stores clean linens and clothes.
  • Delivers clean linens and clothes to various departments and floors, and ensures the proper amount of linens are delivered by established times.
  • May operate mending, sewing, and marking equipment.
  • Follows prescribed protocols for maintaining privacy and confidentiality of protected health information in accordance with HIPAA standards and County Policies.
  • Follows prescribed protocols for safety and infection control.
  • Acts as Mandatory Reporter as defined in the Code of Iowa.
  • Performs related tasks as required.

 

Minimum Qualifications

High school diploma or GED or experience in building cleaning or laundry operations.

Must pass the prescribed pre-employment physical, abuse registry review, and criminal background check.

Special Qualifications:
All employees will be subject to the Sunnycrest Manor Mandatory Vaccination Policy immediately upon hire.

Supplemental Information

Knowledge, Skills, and Abilities:
General knowledge of:
Building cleaning supplies and equipment.

Ability to:
Understand and follow oral and written directions.

Physical, Mental, and Environmental Requirements:
Vision abilities required by this job including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Effective verbal speaking and hearing abilities are needed to handle communications with staff, residents, and others.
Requires pushing, pulling, and lifting up to 25 pounds regularly and up to 50 pounds occasionally with assistance.
Requires standing most of the time to perform work responsibilities with regular walking between locations.
Requires ability to walk steps, reaching, squatting, stooping, bending, and sitting, pushing, pulling, twisting, gripping and apply physical intervention holds.
Some exposure to slippery surfaces when floors are wet.
Exposure to chemicals from cleaning compounds and exposure to bodily fluids require the use of personal protective equipment to safe guard against potential biological and chemical hazards.
Work is primarily indoors.
Occasional exposure to outside weather conditions and some outdoor work.

 

Dubuque County and Sunnycrest Manor are an EEOC and AA employer

Certified Nursing Assistant (CNA)

Sunnycrest Manor is accepting applications for CNA who performs intermediate human support service and paraprofessional work to the residents of Sunnycrest Manor.

This is a full-time position working 2nd shift, 2 pm – 10:30 pm with a $3 shift differential.

Work is performed under the general supervision of a charge nurse or professional staff.

Examples of Duties

  • Performs personal care of patients and provides routine services including making beds, giving baths and rubs, lifting and moving residents, and caring for personal effects.
  • Teaches or reinforces adult learning skills including bathing, dressing, toileting, grooming, and personal hygiene.
  • Assists patients with daily activities including dressing, bathing, grooming, toileting and personal hygiene.
  • Performs rehabilitative therapy and activities of daily living.
  • Takes and records vital signs.
  • Assists patients with movement to dining, exercise, and recreation areas.
  • Makes rounds on regular basis; checks patients, changes bed linens, washes patients, empties bed pans, cleans urinals, commodes and other facilities and equipment.
  • Notifies nurses of the need for attention, medication or treatment.
  • Applies devices such as simple dressings, supports, braces, appliances and restraints.
  • Measures and records food and fluid intake.
  • Teaches behavioral skills and protects patients from harm and self-abuse.
  • Monitors and records behaviors related to medical and physical restraints.
  • Follows required protocols for safety and infection control.
  • Performs related tasks as required.

Minimum Qualifications

Possess Certified Nursing Assistant certification.

Must pass the prescribed pre-employment physical, abuse registry review, and criminal background check.

Special Qualifications:
All employees will be subject to the Sunnycrest Manor Mandatory Vaccination Policy immediately upon hire.

Supplemental Information

Knowledge, Skills, and Abilities:
General knowledge of:
Common physical illness and their symptoms.

Basic knowledge of:
Human anatomy as related to treatments and therapies.

Ability to:
Follow oral and written directions of a technical nature.
Deal with patients empathetically and respectfully.
Prepare, maintain, and understanding nursing records and reports.
Establish and maintain effective working relationships with residents, families, other employees, officials and the general public.

Physical, Mental, and Environmental Requirements:
Vision abilities required by this job including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Effective verbal speaking and hearing abilities are needed to handle communications with staff, residents, and others.
Requires pushing, pulling, and lifting up to 25 pounds regularly and up to 50 pounds occasionally with assistance.
Requires standing most of the time to perform work responsibilities with regular walking between locations.
Requires ability to walk steps, reaching, squatting, stooping, bending, and sitting, pushing, pulling, twisting, gripping and apply physical intervention holds.
Some exposure to slippery surfaces when floors are wet.
Exposure to chemicals from cleaning compounds and exposure to bodily fluids require the use of personal protective equipment to safe guard against potential biological and chemical hazards.
Work is primarily indoors.

 

EEOC / AA

Server | Part-Time | Grand River Conference Center

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Server will provide ultimate hospitality for guests in a fast-paced, high volume environment.

 

This role will pay an hourly rate between $14 to $15.

 

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

 

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

About the Venue

The Grand River Center is a full-service meeting and event facility located in the heart of downtown Dubuque, Iowa. Newly renovated in 2020, featuring over 80,000+ square feet of meeting and exhibition space for events up to 2,000.

Responsibilities

  • Maintains knowledge of the menu and any special items being offered.
  • Provides quick, attentive, friendly and professional service to banquet guests and is able to communicate clearly with all customers.
  • Ensures that food items are served at proper temperature and immediately upon availability from the kitchen, as ordered by the customer.
  • Ensures neat presentation of all ordered items, with no spill-over.
  • Pre-buses tables and full buses tables when necessary during peak periods.
  • Maintains availability to work during many peak periods.
  • Stocks beverage station(s) when necessary (ice, juices, glassware, sugar packets, etc).
  • Maintains high responsiveness to customer desires and requests.
  • Maintains a professional and clean appearance.
  • Communicates with wait staff, bus persons, bartenders, supervisors, and kitchen staff in order to improve communication and coordination so that patrons may be impressed by their dining experience.
  • Builds and maintains knowledge regarding bar offerings so that patron questions may be accurately answered.

Qualifications

  • Experience working in a fast-paced, high volume environment preferred
  • Must have a High School Diploma, G.E.D. or related Food Service Job Experience.
  • Must acquire and maintain a Food Handlers Card and other required compliance trainings.
  • Ability to work in a team-oriented, fast-paced, event-driven environment.
  • Ability to communicate with employees, co-workers, management staff and guest in a clear, business-like and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment.

Set Up Staff | Part-Time | Grand River Conference Center

Position Summary

Set-Up Staff’s priority will be to complete room set-up/strike activity for all client related events. This would include the set/strike of various numbers and various configurations of tables, chairs, staging, bleachers, risers, dance floor, pipe & drape etc. into and out of facility event spaces.

About the Venue

The Grand River Conference Center is a full-service meeting and event facility located in the heart of downtown Dubuque, Iowa. Newly renovated in 2020, featuring over 40,000+ square feet of meeting and exhibition space for events up to 2,000.

Responsibilities

  • Set/strike rooms with equipment (tables, chairs, staging, bleachers, risers, dance floor, pipe & drape, etc.) according to pre-determined floor plans for events in an efficient, timely, accurate and professional manner.
  • Set/strike to include the manual movement of equipment throughout the facility from storage areas to event spaces and back to storage.
  • Set/strike to include the removal of refuse, cleaning of floors & equipment, etc. to provide a clean event space before, during, and after an event.
  • Review work assignments and Building Equipment Orders (BEO) with the  Operations Manager.
  • Maintain department equipment as necessary, both operationally and in a neat and orderly manner for storage.
  • Assign tasks and supervise Temporary staff when needed.
  • Provide excellent customer service assistance to internal and external clients.
  • Operate an assortment of equipment including: forklift, buffer/burnisher, rider sweeper/scrubber, walk behind scrubber, blower, vacuum, pressure washer and others as needed.
  • Performs other duties as assigned.

Qualifications

  • High school diploma, GED or equivalent preferred.
  • Ability to read, write and speak English; perform basic math functions.
  • Good interpersonal skills with the ability to deal harmoniously with guests, employees and outside contractors.
  • Contact with water, liquids or cleaning materials. Exposure to dirt and dust.
  • Must have the ability to work flexible schedule including long hours, nights, weekends and holidays.
  • Regular and punctual attendance.

Program Instructor-Certified Nursing Assistant (PI-CNA)

Sunnycrest Manor is accepting applications for Program Instructors who assist individuals with disabilities and supervise the day to day activities.

Examples of Duties

  • Provides personal care, instruction and training to residents and clients.
  • Prepares clients for school, work, and daily activities.
  • Teaches adult living skills including bathing, dressing toileting, grooming and personal hygiene.
  • Assists clients into and out of beds, wheel chairs, and vehicles.
  • Teaches behavioral skills and protects clients from harm and self-abuse.
  • Controls clients utilizing verbal redirection, mechanical and physical restraints.
  • Provides occupation and daily living therapy to assist clients to adopt to their environment.
  • Teaches and demonstrates proper manners, eating skills, and maintenance activities.
  • Provides physical therapy and exercise programs.
  • Assists with communication skills based on needs utilizing sign language and appropriate verbalization.
  • Teaches money skills, escorts clients to recreational, leisure, shopping or other trips.
  • Escorts clients to doctor’s appointments and/or hospital.
  • Maintains detailed records and charts on client activities and results and physical matters.
  • Performs general housekeeping, laundry and meal duties pertaining to client programs as required.
  • Follows proscribed protocols for safety and infection control.
  • Performs related tasks as required.

 

Minimum Qualifications

High school diploma or GED.

Willing to obtain Certified Nursing Assistant certification within a year of employment.

Must satisfactorily compete Program Instructor and Crisis Prevention Intervention training course within six months of employment.

Must pass the prescribed pre-employment physical, abuse registry review, and criminal background check.

Experience in the custodial care of intellectually disabled patients preferred.

Special Qualifications:
All employees will be subject to the Sunnycrest Manor Mandatory Vaccination Policy immediately upon hire.

Supplemental Information

Knowledge, Skills, and Abilities:
General knowledge of:
MH/MR care and nursing practices and procedures.
Theory and practice of quality patient care.

Basic knowledge of:
Common physical and mental illnesses, their symptoms and appropriate medical care.
Human anatomy as related to treatments and therapies.
First aid methods.

Ability to:
Observe, recognize and respond to behavioral problems and take appropriate action.
Follow oral and written instructions of a technical nature.
Deal with clients empathetically and respectfully.
Prepare, maintain, and understand nursing records and reports.
Establish and maintain effective working relationships with residents, families, other employees, officials and the general public.

Physical, Mental, and Environmental Requirements:
Vision abilities required by this job including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Effective verbal speaking and hearing abilities are needed to handle communications with staff, residents, and others.
Requires pushing, pulling, and lifting up to 25 pounds regularly and up to 50 pounds occasionally with assistance.
Requires standing most of the time to perform work responsibilities with regular walking between locations.
Requires ability to walk steps, reaching, squatting, stooping, bending, and sitting, pushing, pulling, twisting, gripping and apply physical intervention holds.
Some exposure to slippery surfaces when floors are wet.
Exposure to chemicals from cleaning compounds and exposure to bodily fluids require the use of personal protective equipment to safe guard against potential biological and chemical hazards.
Work is primarily indoors.
Occasional exposure to outside weather conditions and some outdoor work.

Dubuque County and Sunnycrest Manor are an EEOC and AA employer

 

Certified Nursing Assistant (CNA) – Part-Time

Sunnycrest Manor is accepting applications for CNA who performs intermediate human support service and paraprofessional work to the residents of Sunnycrest Manor.

This is a part-time position working 2nd shift, 2 pm – 10:30 pm with a $3 shift differential.

Work is performed under the general supervision of a charge nurse or professional staff.

Examples of Duties

  • Performs personal care of patients and provides routine services including making beds, giving baths and rubs, lifting and moving residents, and caring for personal effects.
  • Teaches or reinforces adult learning skills including bathing, dressing, toileting, grooming, and personal hygiene.
  • Assists patients with daily activities including dressing, bathing, grooming, toileting and personal hygiene.
  • Performs rehabilitative therapy and activities of daily living.
  • Takes and records vital signs.
  • Assists patients with movement to dining, exercise, and recreation areas.
  • Makes rounds on regular basis; checks patients, changes bed linens, washes patients, empties bed pans, cleans urinals, commodes and other facilities and equipment.
  • Notifies nurses of the need for attention, medication or treatment.
  • Applies devices such as simple dressings, supports, braces, appliances and restraints.
  • Measures and records food and fluid intake.
  • Teaches behavioral skills and protects patients from harm and self-abuse.
  • Monitors and records behaviors related to medical and physical restraints.
  • Follows required protocols for safety and infection control.
  • Performs related tasks as required.

Minimum Qualifications

Possess Certified Nursing Assistant certification.

Must pass the prescribed pre-employment physical, abuse registry review, and criminal background check.

Special Qualifications:
All employees will be subject to the Sunnycrest Manor Mandatory Vaccination Policy immediately upon hire.

Supplemental Information

Knowledge, Skills, and Abilities:
General knowledge of:
Common physical illness and their symptoms.

Basic knowledge of:
Human anatomy as related to treatments and therapies.

Ability to:
Follow oral and written directions of a technical nature.
Deal with patients empathetically and respectfully.
Prepare, maintain, and understanding nursing records and reports.
Establish and maintain effective working relationships with residents, families, other employees, officials and the general public.

Physical, Mental, and Environmental Requirements:
Vision abilities required by this job including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Effective verbal speaking and hearing abilities are needed to handle communications with staff, residents, and others.
Requires pushing, pulling, and lifting up to 25 pounds regularly and up to 50 pounds occasionally with assistance.
Requires standing most of the time to perform work responsibilities with regular walking between locations.
Requires ability to walk steps, reaching, squatting, stooping, bending, and sitting, pushing, pulling, twisting, gripping and apply physical intervention holds.
Some exposure to slippery surfaces when floors are wet.
Exposure to chemicals from cleaning compounds and exposure to bodily fluids require the use of personal protective equipment to safe guard against potential biological and chemical hazards.
Work is primarily indoors.

 

EEOC / AA

Bartender | Part-Time | Grand River Center

Position Summary

The Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.

Responsibilities

  • Must demonstrate ability to meet the company standard for excellent in the areas of guest service, interaction with co-workers and uniform standards.
  • Follow the bar pre-shift notes and bar menus and provide service as described.
  • Serve alcoholic beverages following all proper procedures for serving alcoholic drinks including state/federal regulations pertaining to the distribution of alcohol.
  • Responsible to learn or have knowledge of various beer, wine varieties & spirits available, and be able to learn to suggestively upsell products to guests.
  • Must pour drinks responsibly in accordance with company standards for serving size.
  • Must check guest’s ID in accordance with state/federal regulations to verify minimum age requirement for the purchase of alcoholic beverages.
  • Must communicate a cut-off to a guest as required.
  • Listening and responding to any customer requests or concerns.
  • Bartenders are expected to de-escalate intoxicated guest situations. If a guest becomes confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as required.
  • Contact a management member if he/she is unable to resolve or make a decision beyond the scope of standard decision-making.
  • Request additional product or restock product as required
  • Ability to handle cash accurately is required. Employee is responsible for issued bank at his/her bar.
  • Maintains clean and sanitary work station at all times. Ensures bar equipment is clean & well maintained.
  • Other duties as assigned such as set-up and breakdown of bar equipment as required and assisting with organization of the cooler

Qualifications

  • Accurate cash handling skills.
  • Ability to prioritize tasks in a fast-paced environment.
  • Ability to be self-directed while working in a team-oriented environment.
  • Excellent interpersonal and communication skills.
  • Ability to work a flexible schedule including nights, weekends and long hours.