Archives: Jobs

Account Coordinator

SISCO (Self Insured Services Company) is continuing to grow, and as a result of that growth, we are looking for an Account Coordinator to join our team. This individual will support the Account Management team by assisting with day-to-day servicing of existing client accounts. This role focuses on reporting, data management, coordination tasks, and administrative support to ensure accurate client information and efficient internal operations.

Essential Functions

  • Request and manage policy and account information from brokers
  • Prepare and distribute reports for internal and account management use
  • Coordinate claim reviews and manage related client communications
  • Set up and maintain care networks and physician panels
  • Maintain and update client data, contacts, and profiles in internal systems including Monday.com
  • Manage team email inboxes and respond to or route inquiries as appropriate
  • Support department projects and assist with new business and compliance-related updates as assigned

Skills & Competencies

  • Strong written and verbal communication skills
  • Ability to multitask with attention to detail and accuracy
  • Effective time management and organizational skills
  • Strong decision-making skills and ability to meet deadlines

Full-Time Benefits – Most benefits start day 1

  • Medical, Dental, Vision Insurance
  • Flex Spending or HSA
  • 401(k) with company match
  • Profit-Sharing/Defined Contribution (1-year waiting period)
  • PTO/Paid Holidays
  • Company-paid ST and LT Disability
  • Maternity Leave/Parental Leave
  • Subsidized Parking
  • Company-paid Term Life/Accidental Death Insurance

About SISCO:

SISCO (Self Insured Services Company) is a leading third-party benefit administration firm dedicated to maximizing the value of employee benefits for our clients. SISCO was established in 1980 as a boutique third-party administrator dedicated to the administration of unique, complex plan designs. Today, SISCO is recognized as a premier third-party administrator for employee benefits, serving 600+ employers and 1,000,000+ members from our headquarters in Dubuque, IA.

For the past decade, many Health Insurance Carriers and Payers have been quietly driving industry trends in the wrong direction. The result is a lower standard of prudent review and ever-increasing costs. Our strategy is to simply administer employer plans with the same care, diligence, and expertise we apply to our own benefit program. Learn more at www.siscobenefits.com

Want to learn more? Follow us on www.CottinghamButler.com | LinkedIn | Facebook

Cook

Now Hiring: Cooks (All Experience Levels Welcome!)

We are currently seeking passionate and hardworking individuals to join our kitchen team as Cooks! Whether you are an experienced culinary professional or someone looking to kickstart their career in the restaurant industry, we have a spot for you.

Compensation

Our starting pay is $18.00 per hour for candidates with no prior experience. For experienced cooks, pay is highly competitive and scales up based on your culinary experience and skill level.

What We Offer

We provide a fast-paced, dynamic, and supportive work environment with opportunities for career growth and skill development. We offer flexible scheduling, with both full-time and part-time positions available, along with discounted meals.

Responsibilities

You will prepare and cook menu items consistently and efficiently, following our recipes and standards. You will maintain a clean, organized, and sanitary workstation, and assist with ingredient preparation, portioning, and inventory management. You will collaborate with the rest of the kitchen and front-of-house staff to ensure smooth service, and adhere to all food safety and sanitation guidelines.

Requirements

No experience necessary – we are willing to train the right candidate! We are looking for individuals with a positive attitude, strong work ethic, and a willingness to learn. You should have the ability to work well under pressure in a high-volume kitchen, availability to work evenings, weekends, and holidays as needed, and reliable transportation.

How to Apply

If you are ready to bring your energy and enthusiasm to our kitchen, we would love to hear from you! Apply in person at Catfish Charlie’s, 1630 East 16th Street, Dubuque, Iowa 52001, or call us to set up an interview at 563-582-8600.
Join our team and start your culinary journey today!

Category Manager – Automotive

Category Manager – Automotive

Employment Type: Full Time

Supervisor: Divisional Merchandise Manager

Location: Store Support Center

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Job Description

 Responsible for overseeing and optimizing the performance of a specific product category within the company by analyzing market trends, developing strategies, managing retail pricing, promoting and developing and implementing best-in-class assortments. Key duties include market research, competitor analysis, developing marketing initiatives, and collaborating with cross-functional teams to achieve category goals. 

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Qualifications

  • Bachelor’s degree preferred
  • 3 years related experience preferred

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Key Responsibilities

  • Market analysis:
  • Conduct in-depth research on market trends and competitor activity to identify opportunities for category growth. 
  • Strategy development:
  • Create and execute category strategies including pricing, promotional plans, product assortment, and space allocation to maximize sales and profitability. Maintain a relationship with the stores to determine product opportunities. 
  • Product management:
  • Manage the product lifecycle within the category, including new product introductions, product discontinuation, and product positioning. Create strategic planograms utilizing store volume groups based on sales and available space. 
  • Supplier management:
  • Cultivate and maintain supplier relationships. Negotiate with suppliers on minimum order amount, cost, case packs, freight terms, product allocation, lead time, fill rate, payment terms, marketing funds, promotional terms, buybacks, return policies, product exclusivity, guaranteed sales etc. to optimize category profitability. Actively search for new suppliers to create a competitive supplier culture to enhance value proposition within category. Perform quarterly Category and Line Reviews to maximize assortment and program elements among suppliers.
  • Collaboration:
  • Work closely with cross-functional teams including marketing, sales, store planning, operations and DC to implement category strategies. Visit stores, utilizing front line associates to identify opportunities within the category. Participate in Buyer Committee calls quarterly to listen to our associates regarding potential opportunities. 
  • Data analysis:
  • Utilize systems to track category performance, identify trends, and inform decision-making. 

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Required Knowledge, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Strong analytical skills and data interpretation abilities 
  • Excellent communication and interpersonal skills for collaboration with diverse teams 
  • Strategic thinking and ability to develop effective category plans 
  • Market knowledge and understanding of consumer behavior 
  • Negotiation skills to manage supplier relationships 
  • Financial acumen and budgeting expertise 
  • Proficiency in relevant software and data analysis tools 

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Physical Demands

Frequent physical demands include sitting, standing, walking, dexterity, and light grasping. Occasional physical demands include lifting up to 25 lbs., bending, stooping, reaching, kneeling, squatting, climbing stairs and firmly grasping. The employee is required to accept incoming calls and must be able to hear and speak. Specific vision abilities required by this job include vision adequate for the incumbent to perform the responsibilities and functions of the job efficiently. The associate must have the manual dexterity to manually operate and use a computer and other basic office equipment.

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Work Environment and Working Conditions

This position will be performed inside a climate-controlled office facility. The noise level is low to medium and typical of an office environment. Potential hazards include electrical hazards. Atmospheric conditions are typical of an office environment and may include exposure to odors and dust.  

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Benefits

Part-Time and Full-Time Eligible:

  • Competitive match on 401K
  • PTO
  • Holidays
  • Birthday-off with pay
  • Associate discount and many other benefits

Full-Time Also Eligible:

  • Health insurance
  • Dental insurance
  • Vision insurance 
  • Flexible spending accounts
  • Short-term and long-term disability

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Company Culture and Values

At Theisen’s, our company culture is built on a foundation of respect, collaboration, and service to our communities. We believe in putting Customer First, working together as One Connected Team, and always finding ways to Give Back. These three pillars guide how we approach our work and interact with each other every day.

We are committed to fostering an inclusive and supportive environment where every associate is valued and encouraged to grow. At Theisen’s, we strive to make a positive impact on our customers, our communities, and each other, creating a workplace where hard work, dedication, and innovation are celebrated.

Theisen’s is proud to be an Equal Opportunity Employer. We do not discriminate against any associate or applicant for employment based on race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, disability, status as a veteran, or any other federal, state, or local protected class.

Full-time Faculty in Psychology

The University of Dubuque is a growing, faith-based University that is seeking a Full-time Faculty in Psychology for Fall 2026.

Position Summary:

A full-time faculty position in Psychology is responsible for teaching undergraduate courses across the psychology curriculum, including introductory coursework, while also contributing expertise in one or more of the following areas: Applied and Clinical Psychology, or Biological, Cognitive, and Learning Psychology. The faculty member will contribute to the continued development of the psychology curriculum, support empirical research within the program, and demonstrate a strong commitment to teaching, scholarship, and the integration of faith and learning.

Primary Responsibilities:

Mission

Engage fully with the University’s mission through excellence in teaching and advising, ongoing scholarship and professional development, and active service to the campus and broader community

Teaching and Advising

  • Maintain a full-time credit load of 24 credit hours per academic year, in collaboration with the department and the Office of the Vice President for Academic Affairs (VPAA)
  • Participate in regular assessment and evaluation to foster continued pedagogical growth
  • Respond to changes in student learning styles and technology by employing diverse teaching methods
  • Be an active and present member of the campus community by supporting students outside of the classroom during regularly scheduled office hours
  • Advise students on course selection, career pathways, and vocational goals as well as support student research, internships, and experiential learning opportunities

Scholarship and Professional Development

  • Pursue an active scholarly or creative agenda appropriate to the discipline and share outcomes through publications, presentations, exhibitions, or performances
  • Build and maintain a professional portfolio for advancement in rank and tenure
  • Participate in campus professional development opportunities
  • Undertake the necessary steps to stay certified or licensed in the discipline as expected by outside accreditation standards and/or best practices

Service

  • Participate in and contribute to all department meetings, faculty meetings, convocations, and commencements
  • Serve on and contribute to academic and/or University-wide committees
  • Assist in student recruitment and retention activities throughout the academic year
  • Represent the University in professional associations, conferences, or community partnerships related to the faculty member’s field
  • Perform other duties as assigned by the VPAA’s office or department head in support of the University’s Mission

Position Skills and Abilities:

  • Demonstrate expertise in the academic discipline being taught through completed coursework or qualified experience
  • Develop and use teaching methods that engage students and help them learn
  • Communicate and collaborate clearly and effectively with students, staff, and faculty members
  • Provide timely, constructive feedback on assignments and maintain an active gradebook
  • Adapt to changes in the educational landscape, such as new technologies and educational standards
  • Practice professional and collegial behavior, cultural competency, and inclusive approaches in all circumstances

Qualifications:

  • Graduate Degree Required; Doctorate Degree Preferred

To learn more about what Dubuque, Iowa has to offer Click Here

To apply to a growing, faith-based University for the Full-time Faculty in Psychology position, please submit a UD Employment Application with an attached cover letter, resume, and three professional references or email application materials to hr@dbq.edu. 

Affirmation Action/Equal Employment Opportunity Employer. For more information regarding the Jeanne Clery Act, please go to https://www.dbq.edu/SafetySecurity/JeanneCleryAct/

Associate Curator

Title: Associate Curator
Job Type: Full-time (exempt)
Location: On-site, Dubuque, Iowa
Salary: Starting at $50,000 (commensurate with experience)
Reports to: Director of Curatorial Affairs and Collections
Start date: Immediately

 

OVERVIEW

The Dubuque Museum of Art (DuMA) seeks an ambitious and forward-thinking Associate Curator. This is a rare opportunity to contribute to the interpretive direction of nine new galleries and multiple flexible spaces as the Museum looks to open a new campus in 2028. The Associate Curator will play a central role in interpreting DuMA’s collection of regionally-focused art and developing exhibitions that create immersive and resonant visitor experiences.

DuMA is seeking a candidate who brings both scholarly rigor and creative confidence — someone motivated by experimentation, thoughtful risk-taking, and the opportunity to leave a lasting imprint. The Associate Curator will have meaningful authorship in shaping exhibition narratives, interpretive strategies, and collection priorities. The successful candidate will demonstrate deep understanding of community needs and actively engage in building relationships that result in relevant and inclusive exhibitions and programs.

Success in this role will be based on:

Exhibition Delivery and Project Management

  • Lead 5–6 exhibitions or collection rotations, from conception through evaluation, annually that contribute to engagement goals.
  • Deliver proposed projects on schedule and within budget.
  • Provide talks, tours, and programming tied to exhibitions and the collection.
  • Ensure all exhibition documentation is submitted and filed in a timely manner.
  • Ensure smooth installation and deinstallation processes through proactive coordination across departments.

Curatorial Research and Innovation

  • Research and write for at least three significant deliverables annually (e.g., exhibition proposals, acquisition recommendations, interpretive texts, or grant materials).
  • Integrate at least one experimental exhibition element per year that tests format, scale, media, or sensory engagement in alignment with curatorial direction.

Strategic Contribution

  • Play an active role in researching and drafting the Museum’s collecting plan.
  • Demonstrate consistent participation in institutional planning and readiness for the 2028 campus opening.
  • Actively work with the Collection Committee and the Board of Trustees to cultivate positive and productive relationships.
  • Foster a collaborative and inclusive work environment by communicating clearly, aligning teams around shared goals, and contributing to the refinement of planning and evaluation processes.

KEY RESPONSIBILITIES

  • Lead and support planning, execution, and evaluation of loan and collection exhibitions, including related fundraising and stewardship activities.
  • Collaborate across departments to develop and present exhibition-related tours and programs.
  • Conduct original research and make recommendations for collection acquisitions and deaccessions.
  • Coordinate exhibition schedules, logistics, and cross-departmental communication.
  • Collaborate across departments to ensure programs meet institutional strategic goals.
  • Maintain accurate and complete digital and hard copy curatorial records, files, and documentation.
  • Cultivate professional relationships and partnerships with local and regional artists, cultural organizations, collectors, and scholars.
  • Serve as a mentor to interns and volunteers.

QUALIFICATIONS

  • Bachelor’s degree in art history, museum studies, or related field (advanced degree preferred).
  • Minimum three years of relevant experience; candidates with additional experience who are seeking a role with significant creative and institutional impact are encouraged to apply.
  • Strong research, writing, public speaking, and organizational skills.
  • Experience supporting exhibition development and production.
  • Working knowledge of loan procedures, contracts, and exhibition logistics.
  • Ability to manage multiple projects and meet deadlines.
  • Collaborative working style and clear communication skills.
  • Experience developing exhibitions across varied formats and media.
  • Familiarity with the contemporary Midwest art scene.

ADDITIONAL REQUIREMENTS

  • Valid driver’s license and reliable transportation.
  • Ability to work evenings and weekends as needed.
  • Ability to sit or stand for extended periods.
  • Proficiency in Microsoft Office, desktop publishing, and collection management systems.

SALARY AND BENEFITS

Salary is commensurate with experience, with a starting salary beginning at $50,000 annually, accompanied by a competitive benefits package including health insurance, paid vacation, employer-matched IRA, and generous flextime.

APPLICATION INSTRUCTIONS

Submit a cover letter, CV/résumé, writing sample, and three professional references to hr@dbqart.org. References will be contacted only with prior consent. Applications will be reviewed on a rolling basis until the position is filled. No phone calls, please.

All offers of employment are conditioned upon a background check and 90-day probationary employment period.

About the Dubuque Museum of Art

DuMA is Iowa’s first cultural institution and is undertaking the most ambitious capital expansion in its 152-year history. The 2028 campus, designed by Schulhof Rashidi Architects, will connect Washington Park, gardens, STEAM education, performance and screening spaces, childcare, and museum galleries into a dynamic cultural hub. The Associate Curator will help define how this new campus feels, functions, and resonates with audiences from day one.

Our vision is that our community will be a thriving cultural hub where people of diverse backgrounds and perspectives together achieve a deep understanding of the past, an empathetic view of the present, and an inspired outlook for the future. Our mission is to create engaging art experiences that excite, inspire, and connect our community.

DuMA is an equal opportunity employer.  We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability, or other basis protected by law.

Wellness Center Staff

POSITION SUMMARY:
This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening
community through youth development, healthy living and social responsibility. The Wellness Center Staff
position is an upbeat, energetic individual who helps create a safe, welcoming, and clean environment for
members. Duties include: Organizing and cleaning the wellness center, answering member questions about
wellness equipment use, assisting with E-Gym and youth orientations, enforcing wellness center policies, and
being present for our members.

OUR CULTURE:
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of
strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all.
We are a place where you can belong and become. We are genuine: we value you and embrace your
individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are
nurturing: we support you in your journey to develop your full potential. We are determined: above all else,
we are on a relentless quest to make our community stronger beginning with you.

ESSENTIAL FUNCTIONS:
1. Provide excellent member service by exceeding member expectations; greet and acknowledge all
members to encourage wellness participation.
2. Organize the wellness center by putting away weights.
3. Clean wellness center by disinfecting and wiping down seldom cleaned areas of equipment.
4. Inform members of wellness center policies and what we offer (Personal training, GroupEx, etc.)
5. Assist Director with E-Gym and other orientations.
6. Make sure the wellness center is a clean and welcoming environment for our members.
7. Other duties as assigned.

QUALIFICATIONS:

 Minimum 16 years of age.
 Customer service experience preferred.
 Strong communication and organizational skills.
 Ability to work with children, families, and individuals from a diverse range of backgrounds.
 Data Entry capabilities.

Trail Crew Member

Description

The Dubuque County Trail Crew runs from approximately June 8 – July 17, 2026. Members will work up to 40 hours a week for 6 weeks. The crew is made up of 4 members and 1 leader. Crew members will meet from 7am-3:30pm daily at Swiss Valley Nature Center in Peosta. The crew will work to complete trail improvement projects as well as other resource management projects. Trail Crew will also assist in other projects with other parks, such as Heritage Trail and other Dubuque county parks. Applicants will perform a number of duties including but not limited to; basic trail maintenance and improvement, such as lopping, clearing, construction of structures, repairing older structures and invasive plant removal. If you enjoy hard work, exercise, working in the beautiful outdoors and helping the environment, this is the job for you!

Benefits:  In addition to working in a beautiful, natural setting, participants will receive uniform t-shirts, First Aid training, and worker’s compensation coverage.   The pay is $13.00/ hr.  Crew members will receive 4 hours environmental and life skills education each week and upon completion of the program there will be a recreational trip.
 
Requirements:  Must be between the ages of 16-21.  Applicants must be able to lift 25 lbs. and perform a range of physical duties.  Must be willing to work safely as part of a team and respect others.  Must enjoy working outdoors and getting their hands dirty.  Must be willing to work under a variety of weather conditions, including rain and buggy heat.  Must have a strong commitment to complete the program.  Applicants must appropriately represent Dubuque County Conservation Department.  No use of tobacco or illegal substances will be permitted.  Must be authorized to work in the United States. Dubuque County does not sponsor work visas or provide immigration sponsorship.

Minimum Qualifications

  • Must be between the ages of 16-21.
  • Applicants must be able to lift 25 lbs and perform a range of physical duties.
  • Must be willing to work safely as part of a team and respect others.
  • Must enjoy working outdoors and getting their hands dirty.
  • Must be willing to work under a variety of weather conditions, including rain and buggy heat.
  • Must have a strong commitment to complete the program.
  • Applicants must appropriately represent Dubuque County Conservation Department.
  • No use of tobacco or illegal substances will be permitted. 
  • Must be authorized to work in the United States. Dubuque County does not sponsor work visas or provide immigration sponsorship.

Supplemental Information

In addition to working in a beautiful, natural setting, participants will receive uniform t-shirts, First Aid training, and worker’s compensation coverage. Pay is $13.00/ hr. Crew members will receive 4 hours environmental and life skills education each week and upon completion of the program there will be a recreational trip.

Trail Crew Leader

Description

The Dubuque County Trail Crew runs approximately June 8-July 17, 2026. Members will work up to 40 hours a week for 6 weeks. The crew is made up of 4 members and 1 leader. Crew members will meet from 7am-3:30pm daily at Swiss Valley Nature Center in Peosta. The crew will work to complete trail improvement projects as well as other resource management projects. Trail Crew will also assist in other projects with other parks, such as Heritage Trail and other Dubuque county parks. Applicants will perform a number of duties including but not limited to; basic trail maintenance and improvement, such as lopping, clearing, construction of structures, repairing older structures and exotic plant removal. If you enjoy hard work, exercise, working in the beautiful outdoors and helping the environment, this is the job for you!

The Crew Leader will supervise and coordinate the activities of the crew members. The Crew Leader will assist the Executive Director in preparing plans and completing work project reports. The Crew Leader will provide training on job safety, life skills and environmental education. A teaching background is preferred, but not required.

Benefits: In addition to working in a beautiful, natural setting, participants will receive uniform t-shirts, First Aid training, and worker’s compensation coverage. Pay is $18.00/ hr. Crew members will receive 4 hours environmental and life skills education each week and upon completion of the program there will be a recreational trip.

Requirements: Applicants must be able to lift 25 lbs and perform a range of physical duties. Must be willing to work safely as part of a team and respect others. Must enjoy working outdoors and getting their hands dirty. Must be willing to work under a variety of weather conditions, including rain and buggy heat. Must have a strong commitment to complete the program. No use of tobacco or illegal substances will be permitted.Must be authorized to work in the United States. Dubuque County does not sponsor work visas or provide immigration sponsorship.

Minimum Qualifications

  • Applicants must be able to lift 25 lbs and perform a range of physical duties.
  • Must be willing to work safely as part of a team and respect others. Must enjoy working outdoors and getting their hands dirty.
  • Must be willing to work under a variety of weather conditions, including rain and buggy heat.
  • Must have a strong commitment to complete the program.
  • No use of tobacco or illegal substances will be permitted. 
  • Must be authorized to work in the United States. Dubuque County does not sponsor work visas or provide immigration sponsorship.

Supplemental Information

In addition to working in a beautiful, natural setting, participants will receive uniform t-shirts, First Aid training, and worker’s compensation coverage. Pay is $18.00/ hr. Crew members will receive 4 hours environmental and life skills education each week and upon completion of the program there will be a recreational trip.

Deputy County Recorder

Description

Under the general guidance and direction of the County Recorder, performs principal administrative and supervisory duties.  Helps plan, organize, direct, and assess activities of the Recorder’s Office to best serve the public.  Performs a lead role in recording and indexing property/real estate documents and other documents, collecting accounts receivable and maintaining financial records, preparing reports, and managing office operations.   Supports continuous improvement and implements appropriate changes for optimal operational performance.

Job Duties

The following duties are primarily performed and are essential for this position.  Employees are expected to be able to perform each of these job duties satisfactorily and successfully to be qualified for the position.  Other duties may be required and assigned.
 

  • Responds to inquiries and provides information to the general public, county departments, federal and state agencies, vendors, and other stakeholders.
  • Assists to coordinate the recording, indexing, and key verifying of property/real estate documents and other documents in accordance with laws, regulations, policies, and procedures.
  • Assists to coordinate issuance of vital records.   Collects and analyzes data related to vital statistics.
  • Assists to coordinate issuance of registrations and licenses for boats, off highway vehicles, and snowmobiles.  Collects and analyzes data related to these services.
  • Prepares correspondence, presentations, and reports.
  • Plans, coordinates, and supervises work of assigned administrative staff for compliance with laws, regulations, policies, and procedures.
  • Oversees training of assigned administrative staff, ensures work is performed accurately and effectively, and evaluates performance.
  • Assists to review work methods for efficient operations and to develop changes in business processes for improved services.
  • Prepares billing statements for businesses using services of the Recorder’s office, assists with the collection of accounts receivable, balances payments received and prepares deposits, prepares regular financial reports, and assists with management of financial records.
  • Assists in establishing future departmental needs and participates in the budgetary process.
  • Must be capable of regular and predictable attendance to perform assigned responsibilities.
  • Performs additional duties as assigned.
  • Performs the duties of the County Recorder when delegated.

 

Minimum Qualifications

Education and/or Experience Requirements:
Bachelor’s degree from an accredited college or university in business administration, legal studies, public administration, record management, or related field AND five years of progressively responsible administrative experience in an office setting that includes at least two years in a supervisory capacity OR an equivalent combination of education, training, and experience.
 
Licenses, Certifications, and Other Requirements:

  • Criminal History/DHS Registry check required.
  • Must be authorized to work in the United States. Dubuque County does not sponsor work visas or provide immigration sponsorship.

Supplemental Information

In order to perform the functions and responsibilities of the position (listed above) the following knowledge, skills, and abilities are essential.
 
Knowledge of:

  • Applicable laws, codes, regulations, policies, and procedures.
  • Legal terminology, property/real estate practices, and associated documents (such as affidavits, deeds, liens, mortgages, plats, real estate contracts, releases, and miscellaneous documents).
  • Professional communication with correct use of business English. 
  • Accounting, budgeting, and financial management principles and practices.
  • Human resource management principles and practices, leadership, and team building.
  • Records management and public records.
  • Document management software.
  • Quality assurance methods and continuous improvement.

 
Skill in:

  • Excelling in customer service to handle inquiries, process requests, and address concerns.
  • Communicating effectively both orally and in writing with diverse audiences.
  • Organizing work, being attentive to details, and performing with accuracy and efficiency.
  • Supervising, training, and guiding administrative staff.
  • Maintaining confidentiality.
  • Establishing cooperative working relationships and collaborating with others.
  • Analyzing issues, identifying alternative solutions, and solving problems.
  • Multitasking and managing multiple priorities often with frequent interruptions and tight deadlines.
  • Analyzing data, compiling reports, and preparing presentations.
  • Creating checklists, standard operating procedures, and templates to support operations.
  • Interpreting and applying laws, regulations, policies, and procedures.
  • Planning, supervising, assessing, and guiding the work of administrative staff.
  • Navigating multiple software applications and multiple technologies.
  • Using Microsoft Office software.

 
In evaluating candidates for this position, Dubuque County may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position.  

Physical Requirements and Work Environment
 

  • Work is performed primarily in an indoor office environment and requires frequent use of office equipment (such as computers, multi-function devices, scanners, telephones, etc.).
  • Position requires substantial communication and interaction with county employees, general public, federal and state agencies, and other stakeholders.
  • Position involves extended periods of sitting.   May be required to bend and stoop, climb a small ladder to access records, and lift and move objects weighing up to 25 pounds. 
  • Attendance, dependability, and punctuality are vital. 

RN Outpatient SBS

Requirements

  • Requires a diploma or degree form an accredited school of nursing.
  • One to two years’ experience in a clinic or hospital setting preferred.
  • Must have current and valid Registered Nurse License from the State of Wisconsin.
  • Current Basic Life Support (BLS) certification required.
  • Basic proficiency in word processing and Excel programs; software proficiency covering a variety of health care / clinical record applications.

Work Hours

We are seeking a full-time (40 hours/week) RN to work weekdays 8:00am – 4:30pm in the Southwest Behavioral Services Clinic.

Job Summary

A Behavioral Health RN assesses, prioritizes, and manages patient care needs via telephone or in-person, focusing on mental health crises and medication management. They utilize established protocols to evaluate symptom severity, provide immediate advice, and coordinate care with providers, ensuring safe, timely interventions for patients with psychiatric conditions. RN assist patients in their recovery process by being person-centered and providing support towards optimal and realistic goals. Serves under the general direction of the Behavioral Health Medical Director and the Behavioral Health Clinic Director.

Essential Job Functions & Responsibilities

  1. Create a positive and supportive environment for our patients, fostering their emotional well-being.
  2. Provide focused and individualized care to each patient, addressing their unique needs and concerns.
  3. Show empathy and compassion in your interactions with individuals experiencing mental health challenges.
  4. Conducts behavioral health nursing assessments including presenting problem, gathering information regarding history, symptoms, current and previous psychiatric medications, previous treatment or therapy, etc. Secures medication consent documents. Prepares the patient for clinic visit, provides patient education and ensures necessary consents are obtained.
  5. Triage incoming calls and refer patients to emergency services, crisis stabilization units, or scheduled appointments with psychiatrists/therapists.
  6. Provide education to patients and families regarding psychiatric medications, potential side effects, and symptom management techniques.
  7. Consults with treatment team and attends client meetings; consults with professionals; collaborates with family members and other community partners.
  8. Serve as a liaison between patients, psychiatrists, social workers, and primary care providers to ensure continuity of care.
  9. Coordinates with pharmacists, onsite and externally, to provide refills, current prescriptions, sample medications and medications prior authorizations.
  10. Provides emergency services including assessing suicidal and/or homicidal individuals; makes decisions regarding safety.
  11. Coordinates and consults as needed, with various internal and external staff to facilitate mental health treatment, planning, intervention, or admissions to various facilities.
  12. Provides ongoing case coordination with those involved in patient’s care.
  13. Verifies that patient care areas of outpatient clinic have been cleaned and stocked and equipment returned to appropriate areas following completion of clinics.
  14. Provides direct patient care including transferring patients between bed, chairs, and transfer devices.
  15. Performs all required paperwork and communicate with patient care staff, patient, and families via computer and communication devices. Paperwork could include but is not limited to FMLA paperwork, Disability paperwork, etc.
  16. Maintain accurate and up-to-date electronic health records (EHR) for all patient interactions.
  17. Performs CPR on patients during code before arrival of additional team members.
  18. Encourages and educates clinical staff regarding adherence to the standards of rooming the patients and expectations set forth by the department.
  19. Adheres to Southwest Health’s value-based behavior standards.
  20. Understands and adheres to Southwest Health compliance and HIPAA standards as they appear in the Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy.
  21. Performs other duties and responsibilities as requested or required.

Contact Information

Southwest Health
Attn: Human Resources
1400 Eastside Rd
Platteville, WI 53818
Phone: (608) 342-0993
Email: hr@southwesthealth.org
Fax: (608) 342-5015

We believe that together we can change lives, and we anticipate your life will change in the process. If you aspire to help others find hope and live better, we invite you to submit your application below.

Benefits

Southwest Health is truly an outstanding place to work. A full benefit package is available for employees working 20 hours/week or greater which includes: Health, Dental, Vision and Life insurance. Also available are long and short term disability, cell phone discount, flexible spending plan, paid time off, retirement plan with an employer contribution, fitness membership discount as well as use of exercise equipment at the facility.